Universal Windows Direct of Charlotte

4.2
19 Verified Reviews
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84% Recommended

24 Years In Business

Company Details

Contact

3101 Yorkmont Road, Suite 300
Charlotte, NC 28208
https://www.universalwindowsdirect.com/charlotte

Hours

  • Mon: 8:00 AM - 9:00 PM
  • Tue: 8:00 AM - 9:00 PM
  • Wed: 8:00 AM - 9:00 PM
  • Thu: 8:00 AM - 9:00 PM
  • Fri: 8:00 AM - 9:00 PM
  • Sat: 9:00 AM - 5:00 PM
  • Sun: 11:00 AM - 5:00 PM
View All Details & Credentials

Service Details

    Areas of Expertise

    • Windows
    • Exterior Doors
    • Vinyl Siding
    • Gutter Guards
    View All Offerings and Cities Served

    Cost Information

    • Free Estimates
    • Warranty Offered
    • Credit Cards Accepted

    Ratings

    4.2
    19 Verified Reviews
    • 5
      14
    • 4
      2
    • 3
      0
    • 2
      0
    • 1
      3

    Reviews

    Write a Review
    Showing 11-19 of 19 results
    4.5 Jill N. Lenoir, NC
    5/9/2021

    Love my new windows. Installation crew could have cleaned up a bit better.

    Response from Company:

    Hi Jill! Thanks for taking the time to share your experience. We truly appreciate it! Please don't hesitate to reach out if you need anything! - MS.

    5.0 River C. Monroe, NC
    5/7/2021

    The whole process was seamless and easy! Every person dealt with was professional, helpful, & personable, from Sales, to over the phone support, to installation. Once windows arrived, installation day was promptly scheduled. Installation went smoothly! Brad & his team were efficient, quick, & hard-working! Thank you for your great customer service!

    Response from Company:

    Hi, River. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for trusting us with your home improvement project! - MS

    5.0 Rita W. Rock Hill, SC
    4/6/2021

    Fantastic job Highly recommend

    Response from Company:

    Thank you so much for your kind words, Rita. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to reach out if you need anything! - MS.

    5.0 Jill M. Byesville, OH
    3/31/2021

    The new windows look great! The installers were very professional and thorough. My neighbors are already commenting on how nice the windows look. ð   Also, the sales representative did a great job going over the products, and all of the customer service representatives were very pleasant, answering all of our questions, and doing great follow up to see how installation went. They also were prompt in returning phone calls. Thank you!!

    Response from Company:

    Hello, Jill. We really appreciate you taking the time out to share your experience with us and thank you for trusting us with your home improvement project! - MS.

    5.0 Andrea P. Charlotte, NC
    1/4/2021

    Chris Greenlee came to our house on time and was very friendly and efficient. His knowledge about Universal windows was fantastic and he made us feel very well informed about our decision and the next steps. We look forward to continue to work with them while the windows are installed.

    Response from Company:

    Hello, Andrea! Thank you for the positive feedback and recommendation! We are so happy to hear that Chris provided you with a great experience. Please don't hesitate to reach out if you need anything! - MS

    5.0 Kelly B. Mooresville, NC
    12/29/2020

    Jesse was very professional. Took the proper amount of time to explain the various benefits of window products from Universal Windows Direct. Very organized. Very knowledgeable. Would highly recommend

    Response from Company:

    Hello, Kelly! Thank you for the positive feedback and recommendation! We are so happy to hear that Jesse provided you with a great experience. Please don't hesitate to reach out if you need anything! - MS.

    4.0 Charles M. Charlotte, NC
    9/22/2020

    SATISFACTORY

    Response from Company:

    Hi Charles, thank you for the review and for choosing Universal Windows Direct for your home improvement project. - MS

    0.50 William S. Union, SC
    6/13/2020

    Stay away from these people. Dishonest

    5.0 Eunice M. Lenoir, NC
    5/19/2020

    love the product. workmen very professional and polite. very good experience. would definitely recommend.

    Showing 11-19 of 19 results Showing 0 of 0 results
    Page 2 of 2

    Photos

    Universal Windows Direct of Charlotte
    10
    Windows and Doors
    7
    Replacement Windows
    3
    Entry Doors

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