- Residential Work
HomeAdvisor Screened & Approved
This service professional has passed the HomeAdvisor screening process.
Learn about our screening process94% Recommended
22 Years In Business
Company Details
Hours
- Mon: 8:00 AM - 8:00 PM
- Tue: 8:00 AM - 8:00 PM
- Wed: 8:00 AM - 8:00 PM
- Thu: 8:00 AM - 8:00 PM
- Fri: 8:00 AM - 8:00 PM
- Sat: 10:00 AM - 3:00 PM
- Sun: 11:00 AM - 5:00 PM
View All Details & Credentials
Achievements
Service Details
Areas of Expertise
- Windows
- Exterior Doors
- Vinyl Siding
- Gutter Guards
- Asphalt Roofing
View All Offerings and Cities Served
Cost Information
- Free Estimates
- Warranty Offered
- Credit Cards Accepted
Reviews
Write a Review
Showing 1-10 of 52 results
5.0
Laura P.
Cleveland, OH
8/13/2024
They were exceptional, courteous and on time. They explained every detail, kept to a time line and completed the job efficiently. I love my new windows.
5.0
Bruce B.
Cuyahoga Falls, OH
7/17/2024
Installers were professional and cleaned up after the installation.
Response from Company:
Thank you for the stellar 5-star review! We're delighted to hear that you're pleased with our window installation services. Your satisfaction is our priority, and we appreciate your trust in Universal Windows Direct for your home remodeling needs. -SS
5.0
Renee M.
Strongsville, OH
8/10/2023
Thank u
Response from Company:
Hello, Renee. Thank you for the 5-star review! We truly appreciate it. Please do not hesitate to reach out if you need anything!
5.0
Beverly H.
Cleveland, OH
8/26/2022
Universal Windows we’re very professional! They were able to move my appointment earlier than expected. They were very efficient and the windows look fantastic! Our initial contact person/salesman Marty was very knowledgeable and down to earth. Thank you!
Response from Company:
Hello, Beverly! Thank you for the positive feedback and recommendation! We are so happy to hear that Marty Larkin provided you with a great experience. Please do not hesitate to reach out if you need anything! ^JD
4.5
Steve B.
Avon, OH
8/11/2022
They did a great job
Response from Company:
Hi, Steve. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for trusting us with your home improvement project! ^JD.
5.0
Pete P.
Grand River, OH
1/28/2022
Great job. They got windows installed in 1 day and were 3 weeks ahead of the scheduled time . The installers were amazing to deal with even cleaned up the mess I made tearing stone off the front of house to get bay window out. I will be using them for install on front door and sliding patio door, great company to work with and are local
Response from Company:
Hello, Pete. We really appreciate you taking the time out to share your experience with us and thank you for trusting us with your home improvement project!^JD
4.0
Earl M.
Euclid, OH
1/27/2022
Make sure when your windows are measured, that you request and installation professional and the measurement individual to come together to measure your windows. Because if there is an error in measurements the delay will not be compensated for the time you need to adjust your work schedule, if you work and need to be home during the install. I had to take off two days and another one for an upcoming window that was miss measured. Excellent quality of Windows however and excellent installation professionals.
Response from Company:
Hi, Earl. Your feedback is highly appreciated. Thank you for the review!
5.0
Paige L.
Canton, OH
1/25/2022
None
Response from Company:
Hello, Paige. Thank you for the 5-star review! We truly appreciate it. Please do not hesitate to reach out if you need anything!^JD.
5.0
Amie P.
Columbia Station, OH
1/21/2022
Very pleased
Response from Company:
Thank you so much for your kind words, Amie. We really appreciate you taking the time out to share your experience with us. Please do not hesitate to reach out if you need anything!
4.0
Christopher C.
Campbell, OH
1/18/2022
I would have gave them five stars. but appointment scheduling is a little pushy my windows were not suppose to be in until February. I was forced to change my plans. Instead of paying storage fee at the warehouse. Cleveland area manager has absolutely zero people skills with customer. Sale man was great 5stars. Window measurement was great 5 stars. Installers were great 5 stars. Customer service from manager 0 stars.
Response from Company:
We appreciate your feedback, Briana. If you would like to discuss your experience further, don't hesitate to reach out to us at [email protected]. We would love the opportunity to resolve any issues.
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