Total Comfort Heating and Cooling

College teacher and a Family Grandbabies alot help us....

Jan 2026 I want to share my terrible experience with Total Comfort Heating and Cooling. To start, I scheduled a routine maintenance appointment for my furnace in November and they could not find an opening until early January. As I get no notification the day before that my appointment is still on the books, I call to verify and they say it is. They do not give me a time window and then call me the day of the appointment to ask if I can reschedule. Their next opening is not for 3 weeks. If you are looking for something to actually show up on time and within a reasonable time frame. Stay far away from Total Comfort Heating and Cooling.

I am giving two stars because they did the work and replaced the impeller on my pump for my boiler. In the end, I asked for an itemized invoice - parts, labor, taxes, etc. broken out by line. The invoice I received was a one price invoice with nothing broken down. I called and asked for an itemized invoice and they sent me the same one - not itemized. I called again this morning and was told the company does not do itemized invoicing - so I have no idea what I paid for and how much they charged me for the various components - the biggest two being parts and labor. I told them on the phone I would never do business with them again.

Replacing boiler expansion tank was fairly straightforward. Technicians were very thorough in bleeding system. Total cost includes initial visit.

These guys are absolutely awesome! We had a cracked heat exchanger and it was dangerous to continue heating because of carbon monoxide leaking. The original duct work was all done incorrectly and caused the furnace (and A/C} to overwork. We had their representative, Danny come to our house one afternoon to give us a bid for heating, duct replacement, and air conditioning. Well, by the next morning we had we had a whole team of guys here and ready to start work on the job. I still don't know how they managed to pull it all together so fast! They had the new furnace, duct work and air conditioner all here and ready to be installed! These guys were all awesome. They worked so hard, and they went the extra mile to make sure we were happy with what they were doing. We would DEFINITELY recommend using Total Comfort and their great team! Thanks Adam C., Adam P., Dylan, Joe, and Tad!

Our furnace broke when it was the coldest this year. Got Total comfort through Home Depot. They were onsite same day and provided the estimates with next day installation. We had our heat in less than 24 hours. Hooking up of A/C was performed when temperature went to 52-54 F. So far everything appears to be working good. Will come to know about A/C once we are in Spring. Total comfort promised that they can be reached in Spring if there are any questions or help needed with this installation.

They installed new furnace 5 years ago. Had them come out for paid checkup in November. Furnace running on high speed. Called them, they will come out if I pay them Great Customer Care NOT

These folks were outstanding from start to finish.

They did a great job on my new furnace. The quote was the best against competitors.

Both guys were great, polite and professional. They each knew what they were doing and worked well together. They installed a garage heater and it was -12 outside. I would have rescheduled. They still came out and did the work. They took precautions in the garage to keep warm.