Tom's Remodel and Home Repairs

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8 Years In Business

Company Details

Contact

3080 State Route 464
Mayfield, KY 42066

Hours

  • Mon: —
  • Tue: —
  • Wed: —
  • Thu: —
  • Fri: —
  • Sat: —
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Achievements

Service Details

    Areas of Expertise

    • Small Remodels
    • Caninent Install
    • Windows & Doors
    • Patios & Deck Repair
    • Wood Trim
    View All Offerings and Cities Served

    Cost Information

    • Free Estimates
    • Credit Cards Accepted

    Ratings

    4.1
    10 Verified Reviews
    • 5
      8
    • 4
      0
    • 3
      0
    • 2
      0
    • 1
      2
    Showing 1-10 of 10 results
    0.50 Jan L. Mayfield, KY
    8/28/2020

    Tom was hired for a large job. Whenever he got another job mine was put on the back burner. What should have been two months at the most took over nine and he did not complete it. He over charged for the hours he put in. Several time I went to the site and he had already left for the day but still charged without putting in the hours he charged for. Hired incompetent help which increased his hourly rate. Tom did not provide workman's comp insurance for the employees he hired. He refused to provide license and insurance information. Spent half of his time outside smoking. He was to build an addition and finish out an interior. The roof leaks in the addition he put up. The insulation he used throughout has an R rating of 1. I had already purchased insulation but he didn't want to use it. The heat radiates through the ceiling due to being improperly insulated. He put up underpinning that wicked water up and into the house whenever it rained. I told him it was wicking, but he continued to caulk it at my expense before finally removing it after several attempts to stop the leaks. There is still an area around a cat door that he installed that still leaks. He built a porch and made it flush to the doorway. There is nowhere for water to drain without coming inside. Storm door was not installed correctly. It won't close or latch. Nail pops in the floor. I told him I wanted the floor insulated with bubble foil before the subfloor was installed.He didn't understand that concept. He did put pink insulation under one area of the floor with no protection. It is all coming loose. His tile work is terrible. He left tiles uneven and then tried to blame me for walking on them. I wasn't even in the state when he did this. When the tile was pulled up to fix, turns out, he didn't even have it set with mortar. He over cut tiles and chipped them. He broke personal items of mine and didn't replace them. He left a mess with everything he did. I would come in and spend one to two hours daily cleaning up after him. It took me two days to clean up the mortar he slopped everywhere. Walls he put up are not square. He was supposed to frame in an area for a cabinet that I told him was 15 wide. It was actually "14.75". He did not allow for the baseboard, so now the cabinet cannot be used. I do have photos of all of this and more. On a side note, he was told not to let the animals out. Due to his negligence, one of my cats is now dead because he let her out. On more than one occasion, I had to crawl under the house to get a cat, one that was being treated for cancer. Beware of the false reviews, several of them are from his friends.

    Response from Company:

    Jan L., you are a liar and I can prove it. Also, all of your cats were alive when I left. I will be posting a live video of your nasty working conditions. Jan was asked to remove the Farrell cats, she had another residence in the area, she refused and added more wild cats. She was aware of me letting one cat out on the porch, she was ok with it. Also, I did not intend to let the other cats out or was aware of them being out. Cats were alive when I left a year ago. The shed building was 2.5 inches out of square. A plumber and herself, Jan, laid out the walls. I hired a woman to help with cleaning and Jan L. didn't want her to help. The c...

    5.0 Larry S. Mayfield, KY
    3/5/2020

    Very friendly and does quality work

    5.0 Donna D. Benton, KY
    9/23/2019

    Tom was great, He did everything I ask for, very polite, cleaned up after he was finished. Would highly recommend.

    5.0 Millie R. Mayfield, KY
    9/12/2019

    He did a good job and fair

    5.0 Clayton C. Benton, KY
    9/12/2019

    On task and did what he was suppose I would recommend him and very please with the work

    5.0 Jason F. Madison, WI
    9/12/2019

    Quick to respond and fair price

    0.50 Wanda C. Paducah, KY
    9/8/2019

    Wouldn t hire him again, work wasn t quality and he over charged me after he finished. Not professional!!!

    5.0 Kevin N. Hickory, KY
    2/20/2018

    Great experience; quality work.

    5.0 Christopher P. Calvert City, KY
    1/22/2018

    No Comment

    5.0 Gina S. Mayfield, KY
    1/9/2018

    He knows what he is doing and will do it the right way. I trust him in my home without me being there.

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