- Residential Work
- Commercial Work
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Learn about our screening process79% Recommended
6 Years In Business
Company Details
- Verified Licenses
Hours
- Mon: 8:00 AM - 6:00 PM
- Tue: 8:00 AM - 6:00 PM
- Wed: 8:00 AM - 6:00 PM
- Thu: 8:00 AM - 6:00 PM
- Fri: 8:00 AM - 6:00 PM
- Sat: 8:00 AM - 5:00 PM
- Sun: Closed
View All Details & Credentials
Achievements
Service Details
Areas of Expertise
- Lawn Care
- Planting & Landscape Design
- Retaining Walls
- Patios
- Artificial Turf
View All Offerings and Cities Served
Cost Information
- Free Estimates
- Credit Cards Accepted
Reviews
Write a Review
Showing 11-20 of 29 results
4.0
Rebecca M.
Chandler, AZ
5/24/2023
2.0
Michelle M.
Chandler, AZ
5/5/2023
The landscapers did not complete the job as discussed, then argued that the scope of the work was as discussed. Apparently front yards do not include the portion on the side of the driveway, despite talking specifically about it. They butchered our tree while avoiding the actually problematic branches over the roof. Weeds were left in the portion that they did work on. Communication to resolve this has been lacking, the only initial solution was a discount on an additional service. We have not heard from them in over a month, yet they still felt it appropriate to contact our realtor for payment. I would recommend staying away from this company until they can get their management sorted.
Response from Company:
We appreciate the opportunity to address the concerns mentioned in the recent "Angie's" review. At our company, customer satisfaction is our top priority, and we strive to do everything in our power to ensure that our customers are happy with our services. We believe this review may have been posted by Randy, not Michelle, as we do not want to place blame on the wrong person. We would like to provide a detailed account of the situation to clarify what transpired: Our team was hired to trim their tree, pull weeds (with the understanding that we were not permitted to spray for smaller ones), and perform general yard maintenance. We even went the extra mile by pulling weeds from their side yard, an area that was not included in the original contract they agreed to. After completing the work, Randy expressed dissatisfaction with our service, leaving a voicemail describing it as "terrible." We felt genuinely concerned about his feelings and reached out to him to address his concerns. We showed Randy why the tree trimming was done well, and even sent him a video of the property, demonstrating the overall quality of our work. As a gesture of goodwill, we offered Randy a discount and proposed to return to his property to spray the 3-5 weeds he identified as evidence that we missed a few. Our goal is always to rectify any issues and ensure our customers are satisfied with our service. Unfortunately, after our outreach, Randy did not respond to us for a month, nor did he request our return to address the remaining weeds or pay his bill. The review on Angie's was the first communication we received from him since then. We would like to reiterate our willingness to work with Randy to resolve any lingering issues and make things right. If Randy believes we have wronged him, we are more than happy to address his concerns and provide the high-quality service that our customers have come to expect from us. We hope this explanation sheds light on the situation and demonstrates our commitment to excellent customer service. Thank you for giving us the opportunity to address this matter.
5.0
Seth M.
Mesa, AZ
4/20/2023
Great company, friendly and accommodating. I am paralyzed and they went through many layers to insure I was going to be able to get around in my yard and they did not cut any corners, the place looks great! Stephen and his son Will are very nice people, and they work their butts off to make sure your place is looking the best it can look.
5.0
Brad H.
Crosslake, MN
11/11/2022
I was so impressed by the work Three Timbers did for my son in Chaska , that I wanted them to work on two projects we needed in our HOA concerning landscaping. Bobbyâ s crew (Brad and Brian) were awesome !! I could not be more impressed by the company and crew and will use them again in Soring for a outdoor fire pit landscaping project. Brad Hewitt
5.0
Sheila S.
Chaska, MN
7/11/2022
0
5.0
Neil T.
Mesa, AZ
4/16/2022
They were very professional and all the work was performed to our satisfaction. I would definitely hire them again. Excellent job.
5.0
Google Review
12/13/2021
Bobby and their team are super great to work with. They know how to access the areas on your yard that need help so you don't have bigger problems in the future. I would highly recommend them.
Response from Company:
Thank you, MJ! We appreciate working with people like you. Every year we get invited back to your Excelsior home is an absolute honor!
5.0
Janet P.
Wayzata, MN
9/11/2021
good
5.0
Linda L.
Waconia, MN
8/26/2021
Bobby Mason and his crew were so good and did a really nice job, my yard was a real mess and now it's beautiful the experience was awesome. Bobby and his crew were really nice and helpful with my questions
5.0
David L.
Mankato, MN
4/20/2021
Excellent
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