The Homestar Group, LLC

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14 Years In Business

Company Details

  • Verified Licenses
  • Bilingual

Contact

2400 Dogwood Drive Southeast, Suite 500
Conyers, GA 30013

Hours

  • Mon: —
  • Tue: —
  • Wed: —
  • Thu: —
  • Fri: —
  • Sat: —
  • Sun: —
View All Details & Credentials

Achievements

Service Details

  • Residential Work
  • Commercial Work

Areas of Expertise

  • Smoke and Fire Restoration
View All Offerings and Cities Served

Cost Information

  • Free Estimates
  • Credit Cards Accepted

Ratings

4.1
28 Verified Reviews
  • 5
    18
  • 4
    4
  • 3
    2
  • 2
    1
  • 1
    3
Showing 11-20 of 28 results
5.0 Gordon J. Snellville, GA
8/16/2020

Tony was very professional and objective.

4.0 Angie D. Decatur, GA
8/5/2020

I had issues at the beginning with the person put in charge of my project. It was extremely frustrating. However, upper management was gracious and diligent in working with me to acknowledge the mistakes and make it right. I appreciated it that greatly. The owner listened to my concerns and offered a solution. You can tell he cares about customer satisfaction.

Response from Company:

Angie...I am not sure what has happened but we will look up your work order in the morning and reach out to you tomorrow and do whatever we have to do to make it right A.S.A.P.

3.5 Charlitia R. Alpharetta, GA
7/21/2020

Homestar was professional. The only thing that got my attention was out of the crew of 6 people, only 1 wore a mask when he started working on project. None of the others had on a mask. With COVID going around, I was surprised. I did have on my mask!

Response from Company:

Charlita, I apologize for the issue with the masks right now with COVID. We ask that our team members wear masks unless they are working in a setting where the work effort outpaces the amount of CO2 that they are releasing into the mask. When this happens the worker is unable to breath and eventually passing out. We should have asked permission. That is on us. We will contact you and see what we can do to make it right.

5.0 Claudia w. moore M. Athens, GA
7/2/2020

good

5.0 Terry G. Hampton, GA
7/2/2020

Brittany came out and performed an inspection that identified the source of problem.

5.0 Bobby E. Monroe, GA
6/18/2020

Estimating the job was excellent.

5.0 Florastine W. Conyers, GA
5/18/2020

Very professional

0.50 Charlotte G. Atlanta, GA
5/13/2020

It was good when I first moved in or so I thought. Still have mold and mildew. They also throw away personal property that they did not ask if they could throw away. I have holes in my house. On July 2, Jeremy@XXXX had to clean my windows and property because they did not clean the mold and mildew off of anything. My experience with them have been a nightmare. Have pictures to show

5.0 Chris J. Acworth, GA
4/22/2020

Honest and professional assessment of the problem.

5.0 Katherine R. Zebulon, GA
4/15/2020

Brittney was an excellent representative for the company.

Photos

The Homestar Group, LLC

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Seal of Approval

What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

  1. Verify Trade License
    HomeAdvisor checks to see if the business carries the appropriate state-level license.
  2. Verify Insurance
    As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
  3. Verification of State Business Filings
    For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
  4. Criminal Records Search
    HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business.
  5. Sex Offender Search
    We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
  6. Bankruptcy Search
    We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
  7. Legal Search for Civil Judgments
    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
  8. Liens Search
    We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
  9. Identity Verification (SSN)
    HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. This check applies primarily to smaller business entities.
  10. Identity Verification (Reverse Phone Lookup)
    We conduct a reverse business phone lookup to identify records matching the phone number information provided by the business.



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