The Bath Authority of Cleveland

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23 Years In Business

Company Details

Contact

24801 Rockside Road
Bedford Heights, OH 44146
https://www.thebathauthority.com/

Hours

  • Mon: 8:00 AM - 8:00 PM
  • Tue: 8:00 AM - 8:00 PM
  • Wed: 8:00 AM - 8:00 PM
  • Thu: 8:00 AM - 8:00 PM
  • Fri: 8:00 AM - 8:00 PM
  • Sat: 10:00 AM - 3:00 PM
  • Sun: 11:00 AM - 5:00 PM
View All Details & Credentials

Service Details

  • Residential Work

Areas of Expertise

  • Bathroom Remodeling
  • Shower Install
  • Bathtub Install
  • Walk in bathtub install
  • Tub to shower conversions
View All Offerings and Cities Served

Cost Information

  • Free Estimates
  • Warranty Offered
  • Credit Cards Accepted

Ratings

4.6
21 Verified Reviews
  • 5
    19
  • 4
    0
  • 3
    0
  • 2
    0
  • 1
    2

Highly rated for

  • Overall Rating
  • Value
  • Customer Service
  • Quality
Showing 1-10 of 21 results
1.0 Jill S. Mentor, OH
4/15/2025

I had my entire bathroom renovated. First, they didn?t provide the contractors with all the materials. The last day of the job, the contractors still didn?t have the toilet or the sink for the vanity. They left me without a sink in the bathroom until I called and complained about how unacceptable and unsanitary it was. Now there?s a leak in the bathroom sink causing water damage to my brand new vanity!! I paid A LOT of money to have this work done. This is ridiculous.

5.0 Doug J. North Olmsted, OH
3/20/2025

I could not ask for a more efficient or professional upgrade to my bathroom. David and Kenny came to my house and surpassed my expectations. If I wanted more than was given I would have been unreasonable. From the point of sale to the completion of this install I am impressed, a happy camper as it were. No claim was made that has not been fulfilled. My thanks to The Bath Authority for the improvement to my home and the highly skilled people that put it all together.

Response from Company:

[Consumer Name Removed], we're thrilled to receive your 5-star review! Thank you for allowing us to transform your bath/shower into the space you've always dreamed of. We appreciate your feedback and thanks again for choosing The Bath Authority! -SS

1.0 Michael P. Independence, OH
3/1/2025

Let's start with the quality of the bath. It is good, equal to all other bath renovation companies out there. The design is pleasing and the textured tub is a nice touch. Lastly they do make the shelfs the height you desire. Pushy salesman Installers that show up late and took two days to finish the install, but still has more to do.

Response from Company:

Thank you for taking the time to share your feedback with us. We genuinely appreciate your input and apologize for any inconvenience you may have experienced. Your satisfaction is our priority, and we would like to address your concerns promptly. To discuss your feedback further or to resolve any issues, please feel free to contact our team at [email protected]. We value your business and are committed to ensuring your experience with The Bath Authority is positive. Thank you for bringing this to our attention, and we look forward to the opportunity to make things right. -SS

5.0 Catherine G. Elyria, OH
2/26/2025

They were excellent very much gentleman in their craft , they cleaned up wonderfully and really were wonderful.

Response from Company:

Catherine , we're thrilled to receive your 5-star review! Thank you for allowing us to transform your bath/shower into the space you've always dreamed of. We appreciate your feedback and thanks again for choosing The Bath Authority! -SS

5.0 Karen M. Wellington, OH
2/14/2025

Had a walk in tub removed and a walk in shower installed. Bath authority did a fabulous job in a timely manner. They removed all the debris and cleaned up everything when finished. It’s a real joy to use the new shower. Would recommend bath authority to everyone. Thank you bath authority

Response from Company:

Karen , we're thrilled to receive your 5-star review! Thank you for allowing us to transform your bath/shower into the space you've always dreamed of. We appreciate your feedback and thanks again for choosing The Bath Authority! -SS

5.0 Paul F. Hudson, OH
1/30/2025

Great job from consultation / spec and scheduling to finished installation. Looks great !!

Response from Company:

Paul , we're thrilled to receive your 5-star review! Thank you for allowing us to transform your bath/shower into the space you've always dreamed of. We appreciate your feedback and thanks again for choosing The Bath Authority! -SS

5.0 Debra B. Cleveland, OH
1/2/2025

The purchasing/contracting process was a breeze with Jason. I felt certain of his honesty, and his “get down to business” approach. He gave me confidence to proceed. Then came my installation team - Daniel and Ryan. They were true professionals with attention to every detail and open communication about the process. They were a pleasure to have in my home for 3 days and in that short time they totally transformed my bathroom. I am very impressed and totally satisfied that their work and professionalism were top notch in every way.

5.0 Emanuel K. Euclid, OH
12/19/2024

very pleased with the job!

Response from Company:

Emanuel , we're thrilled to receive your 5-star review! Thank you for allowing us to transform your bath/shower into the space you've always dreamed of. We appreciate your feedback and thanks again for choosing The Bath Authority! -SS

5.0 Jennifer B. Massillon, OH
12/10/2024

We appreciate Daniel doing an awesome job. We have no complaints. He was very professional, friendly, and he knew what he was doing.

Response from Company:

Jennifer, we're thrilled to receive your 5-star review! Thank you for allowing us to transform your bath/shower into the space you've always dreamed of. We appreciate your feedback and thanks again for choosing The Bath Authority! -SS

5.0 Cindy N. Akron, OH
11/16/2024

My project was an (old) bath to a walk-in shower. Mine was needed for current & future safety reasons. The choices that I picked looked very good/professional & up-to-date. I love it and highly recommend "The Bath Authority" to anyone who is looking for the same reasons. Also, the staff, in all aspects of the job, were friendly, knowledgeable, and thorough. IT WAS DONE IN ONE DAY TOO!! Thanks to all.

Response from Company:

Cindy , we're thrilled to receive your 5-star review! Thank you for allowing us to transform your bath/shower into the space you've always dreamed of. We appreciate your feedback and thanks again for choosing The Bath Authority! -SS

Photos

The Bath Authority of Cleveland
7
Shower Installs
Walk In Bathtub Install
5
Bathtub Installs

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