The Bath Authority of Cleveland

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22 Years In Business

Company Details

Contact

24801 Rockside Road
Bedford Heights, OH 44146
https://www.thebathauthority.com/

Hours

  • Mon: 8:00 AM - 8:00 PM
  • Tue: 8:00 AM - 8:00 PM
  • Wed: 8:00 AM - 8:00 PM
  • Thu: 8:00 AM - 8:00 PM
  • Fri: 8:00 AM - 8:00 PM
  • Sat: 10:00 AM - 3:00 PM
  • Sun: 11:00 AM - 5:00 PM
View All Details & Credentials

Service Details

  • Residential Work

Areas of Expertise

  • Bathroom Remodeling
  • Shower Install
  • Bathtub Install
  • Walk in bathtub install
  • Tub to shower conversions
View All Offerings and Cities Served

Cost Information

  • Free Estimates
  • Warranty Offered
  • Credit Cards Accepted

Ratings

4.4
5 Verified Reviews*
  • 5
    3
  • 4
    1
  • 3
    1
  • 2
    0
  • 1
    0
*Reviews imported from Google have not been individually verified by HomeAdvisor.
Showing 1-5 of 5 results
5.0 Jecci Garcia Google Review
6/21/2023

Great service. Installer was very courteous. He answered all questions, was here on time, kept everything tidy and clean after he was done.

Response from Company:

Hello, Jecci. We really appreciate you taking the time out to share your experience with us and thank you for trusting us at The Bath Authority with your home improvement project! ^J

3.0 Dan Arthur Google Review
6/20/2023

Price was higher than Bath Depot who also would have installed a new light/ceiling fan with their package. Bath Authority would not, and because of life, it's still not installed months later. The workers did a very good, quality job and we're happy with everything but the exhaust fan/sales experience. If you want a pushy salesman with an attitude who won't leave your house, this is the place for you! We only signed up with them to get him out of the house and he acted very immaturely when I told him we had another contractor lined up for a quote later in the day.

Response from Company:

Dear Dan, Thank you for taking the time to share your feedback about your experience with The Bath Authority. We're sorry to hear that you were not completely satisfied with our service.We are also sorry if our sales representative came across as pushy and had an attitude towards you; it's certainly not the experience we want to provide our customers. We appreciate your feedback and will use it to improve our services in the future. Thank you again for your review. If you wish to discuss this experience further, please contact us at [email protected] for assistance.^J

5.0 Sally Mosay Google Review
6/12/2023

Love the new shower. Excellent service and the installers Dave and Ken were amazing, professional and did a great job!

Response from Company:

Hello, Sally! Thank you for this amazing feedback on your experience with us at The Bath Authority! We are so happy to hear that Dave and Ken provided you with a great experience. Please don't hesitate to reach out if you need anything! ^J

4.0 Judy Nagel Google Review
6/10/2023

The Bath Authority removed our bathtub and installed a walk in shower with a teak seat & security grab bar. They did a good job.

Response from Company:

Hi Judy, we appreciate you rating your experience with us at The Bath Authority! Is there something we could've done to make this a 5-star experience for you? Please let us know by contacting us at [email protected] with your feedback!^J

5.0 Roxanne Swogger Google Review
6/9/2023

Keith came to our home to show us the work The Bath Authority does. We definitely liked the product Nd Keith was amazing. He was knowledgeable and answered all our questions. The only reason we did not use this product was the wait time for installation. We need a bath room conversion rather quickly. I highly recommend Keith S. (Unsure of how to spell Keith's last name) to talk to you about your needs.

Response from Company:

Hi Roxanne, thank you for taking the time to share your experience with The Bath Authority. We appreciate your positive feedback about our product and particularly about Keith. We're sorry to hear about the wait time for installation and understand your need for a bathroom conversion quickly. Please don't hesitate to contact us at (216) 220-8399 in the future if your needs change. We hope to have the opportunity to work with you in the future.^J

Photos

The Bath Authority of Cleveland
7
Shower Installs
Walk In Bathtub Install
5
Bathtub Installs

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