TLC Floor Center, LLC

4.9
12 Verified Reviews
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100% Recommended

16 Years In Business

Company Details

  • Verified Licenses

Contact

682 Boswell Avenue
Norwich, CT 06360
http://www.tlcfloorcenterllc.com

Hours

  • Mon: 9:00 AM - 6:00 PM
  • Tue: 9:00 AM - 6:00 PM
  • Wed: 9:00 AM - 6:00 PM
  • Thu: 9:00 AM - 6:00 PM
  • Fri: 9:00 AM - 6:00 PM
  • Sat: 9:00 AM - 6:00 PM
  • Sun: Closed
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Achievements

Seal of Approval
Top Rated Professional
Elite Service Professional
One Year With HomeAdvisor

Service Details

  • Residential Work
  • Commercial Work

Areas of Expertise

  • flooring
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Cost Information

  • Trip Charge May Apply
  • Credit Cards Accepted

Ratings

4.9
12 Verified Reviews
  • 5
    11
  • 4
    1
  • 3
    0
  • 2
    0
  • 1
    0

Highly rated for

  • Overall Rating
  • Value
  • Customer Service
  • Quality

Reviews

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Showing 1-10 of 12 results
5.0 Ryan A. Groton, CT
6/13/2023

They were very quick to get me in and did great work.

5.0 Laure D. Norwich, CT
3/31/2023

Pleasant personnal

5.0 Vinny K. Ledyard, CT
3/24/2023

TLC are real professionals in their craft. Iâ m impressed with the expertise. Thanks TLC !!!

4.5 Carol R. North Franklin, CT
3/24/2023

Reliable and nice job.

5.0 Joshua T. North Scituate, RI
1/16/2023

Excellent communication and install.

5.0 Tara G. Brentwood, NY
10/21/2022

They did a great job!

4.0 Richard W. North Franklin, CT
8/26/2022

Nice work with reasonable pricing.

5.0 Kate A. Taftville, CT
7/14/2022

I would have put 4 stars because, although the floors were done beautifully, there was some lousy communication during the process. The crew was supposed to be completely done by Thursday, so I started going about my day in the house on Friday and was unpleasantly surprised to see them show up to "finish". They also left a giant pile of trash on my lawn after completing the job (not just sawdust which I expected, but a pile of carpet padding which was not from my house). It was difficult to get in touch with anyone to get answers for a few days over the weekend. The reason I'm giving 5 stars is that, when I finally did get a response, I talked directly with Marteen the CEO, who was very apologetic about the trash and lack of communication regarding the crew's need for an extended timeline, and came by to remove the trash himself. He checked in afterwards to make sure I felt better about the whole experience. The crew actually did an amazing job on the floors and they look brand new, I just wish their mindfulness and communication during the job was a bit better. So what would have been 4 stars is definitely 5, and Marteen's effort is the reason. I've been recommending TLC since. If you want your hardwood floors to look amazing without paying through the roof, TLC is the place to go.

5.0 Carol A. Niantic, CT
8/28/2021

Excellent work, excellent communication I have already referred TLC

5.0 Tara P. Norwich, CT
7/7/2021

Honestly, hard working, and absolutely amazing at what they do!!!! Highly recommend.

Showing 1-10 of 12 results Showing 0 of 0 results
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TLC Floor Center, LLC
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