Servpro of Arlington and Jacksonville South

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80% Recommended

17 Years In Business

Company Details

Verified Licenses

Contact

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1716 Harper Street
Jacksonville, FL 32204

http://www.servprojacksonvillesouth.com/

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Hours

Mon: Open 24 Hours
Tue: Open 24 Hours
Wed: Open 24 Hours
Thu: Open 24 Hours
Fri: Open 24 Hours

Sat: Open 24 Hours
Sun: Open 24 Hours

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Achievements

Service Details

Areas of Expertise

Fire Damage Recovery
Water Damage Recovery
Mold remediation
Bio-Hazard Clean up
Carpet and upholstery cleaning

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Cost Information

Free Estimates
Credit Cards Accepted

Ratings

4.4

5 Verified Reviews

5

4
4

0
3

0
2

1
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0

Highly rated for

Customer Service

Reviews

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Showing 1-5 of 5 results

5.0 Andrea B. Tallahassee, FL

8/6/2019

Repair Damage from Dry-rot, Water or Pests

We experienced a leak after heavy rain storms. ServPro responded immediately to our call. We experienced excellent customer service and the crew was there right away!!! Removed carpets and repaired the walls. The crew was extremely friendly and did a great job. Very happy with the service. The customer service was outstanding. We can highly recommend this company!

Response from Company:

Thank you for your feedback! We really appreciate it!

5.0 Pat R. Jacksonville, FL

8/6/2019

Remove Unwanted Water

They helped my family recently when my home had water damage. I had never gone through anything like this before and they were very helpful and informative. I would highly recommend this company and it's employees. I knew I had made the right decision from the first phone call. Thank you Servpro! Pat R.

Response from Company:

Thank you for your feedback! We really appreciate it!

2.0 Debi D. Jacksonville Beach, FL

8/1/2019

Remove Unwanted Water

no comments provided

Response from Company:

Thank you for posting a review and we?re sorry to hear that your experience was not what you expected. Customer service is a top priority for our company. When we first arrived onsite you did not want the flooring pulled as we suggested and we gave you a quote at that time so you would be aware of the cost of the services. You also wanted us to pull the equipment before the areas were dry due to your concern over your pets. We can only suggest what needs to be done on a water loss to ensure the best quality of service but the extent of the scope performed for this loss was determined by your requests. We would love to know what you feel we could have improved upon so that we can deliver a better experience next time. You may reach us anytime at 904-721-2230. Again, thank you for your feedback!

5.0 Edie W.

8/16/2018

Find a Storm or Wind Recovery Service

They are locally owned with local employees. The look at every job on individual basis to do what is best for the homeowner.

5.0 Charles H.

8/16/2018

Find a Storm or Wind Recovery Service

The people were great which was as important as the service.

Showing 1-5 of 5 results Showing 0 of 0 results

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Servpro of Arlington and Jacksonville South

Fire restoration

Fire Damage and repair

Fire/Water remediation

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HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information representations set forth in those profiles as they are self-reported by the Service Professional.

HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.
To find more licensing information for your state, visit our Licensing Requirements page.

HomeAdvisor's Screening Process

HomeAdvisor uses an extensive screening process to screen businesses and business owners/principals. We perform this screening when a business applies to join our network and, if the business is accepted, whenever concerns are brought to our attention. If you have concerns that a pro in our network doesn't meet these standards, please contact us to investigate. We're committed to maintaining a network of trusted home service businesses, and those who don't meet our criteria will be rejected or promptly removed from our network.

Criminal Background Check

Who does HomeAdvisor background check?

The owner or principal of each business in HomeAdvisor's network (with the exception of Corporate Accounts) must pass a background check. Unfortunately, we cannot perform a background check on every employee of a business—the background checks are performed only on the owner or principal. As always, we recommend that you conduct your own research on the businesses you hire, including making inquiries directly with the businesses regarding their employee background check policies.

What does the background check cover?

We use a third-party vendor to conduct a criminal records search in the state in which the business owner or principal works. Our third-party vendor uses a national criminal database ("NCD") to screen service professionals. Businesses will not be admitted to the network if their owners or principals have the following felonies in their available criminal records*:

Arson

Assault/domestic violence/battery

Child abuse

Intimidation/terrorist threats

Kidnapping/abduction

Lewd and lascivious behavior

Manslaughter/murder/homicide/vehicular homicide

Rape/incest

Robbery/carjacking

Sex offenses

Other felonies not listed above that occurred in the past seven years

Contracting without a license in the past seven years

Our background check does not exclude service professionals unless the crime at issue is a felony.

*The comprehensiveness of the NCD varies by state. Please be aware that the reporting in the NCD is particularly limited in the following states: AL, CO, DE, GA, ID, IL, KS, LA, ME, MA, MI, MS, MT, NE, NV, NH, NM, SD, UT, VA, VT, and WY. After initial admission to the HomeAdvisor network, businesses are re-screened biennially.

How is COVID-19 impacting the HomeAdvisor background check program?

Due to the coronavirus pandemic, several government agencies and courts across the country have temporarily closed their offices. While HomeAdvisor will continue its background check program to the extent possible, these closures could prevent some background checks from being performed. Please be advised that, during this period, if we could not perform a background check, HomeAdvisor will allow the business into the network and match the business to consumers. As affected government agencies and courts begin to re-open, we will resume our program in those jurisdictions. As always, we encourage consumers to perform their own research, to the extent possible, before hiring any business.

Licensing

We verify any applicable state-level licenses, and we require every business to attest that they carry the appropriate local licensing to practice their trade. Please note that HomeAdvisor does not confirm local licensing. Do your own research using online ratings, reviews and through phone interviews before hiring a company.

Corporate Accounts

Some businesses are employees, franchisees, dealers or independent contractors ("Corporate SP's") of larger national or "Corporate Accounts". When this is the case, we may match you with the Corporate Account or with one of their Corporate businesses. The above screening process does not apply to Corporate Accounts, as HomeAdvisor does not screen Corporate Accounts or Corporate businesses.

Verify Trade License HomeAdvisor checks to see if the business carries the appropriate state-level license. Verify Insurance As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services. Verification of State Business Filings For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located. Criminal Records Search HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business. Sex Offender Search We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located. Bankruptcy Search We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them. Legal Search for Civil Judgments We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them. Liens Search We use 3rd party data sources to check the principal/owner of the business for liens placed against them. Identity Verification (SSN) HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. This check applies primarily to smaller business entities. Identity Verification (Reverse Phone Lookup) We conduct a reverse business phone lookup to identify records matching the phone number information provided by the business.

NOTE: Member service professional information confirmed as described above may change or expire over time; while HomeAdvisor attempts to maintain accurate and up-to-date information, and confirms changes when notified, we cannot guarantee that profile and screening information is accurate. Therefore, we recommend that before working with a service professional you verify that information presented is still current and/or acceptable to you.
Please see HomeAdvisor's Terms and Conditions for a full description of how we screen Service Professionals
**Only for U.S. service professionals

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HomeAdvisor's Screening Process

Criminal Background Check

Who does HomeAdvisor background check?

What does the background check cover?

How is COVID-19 impacting the HomeAdvisor background check program?

Licensing

State Business Filings

Ratings

Corporate Accounts

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