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Learn about our screening process80% Recommended
9 Years In Business
Company Details
- Bilingual
Hours
- Mon: Open 24 Hours
- Tue: Open 24 Hours
- Wed: Open 24 Hours
- Thu: Open 24 Hours
- Fri: Open 24 Hours
- Sat: Open 24 Hours
- Sun: Open 24 Hours
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Achievements
Service Details
Areas of Expertise
- Water Damage Mitigation/Recovery
- Fire Damage Mitigation/Recovery
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Deals
Cost Information
- Trip Charge May Apply
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Reviews
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Showing 1-5 of 5 results
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Marylou R.
Tracy, CA
4/13/2019
If I could give a negative 0 review I would... I checked the license online at it was not found! I really trusted these people and found out they are unprofessional and inexperienced! Due to water damage from my home (upstairs water flood from toilet) , I hired ServiceMaster and they seemed professional and nice at first. For part of the water damage repair, I needed to have the 2nd floor subfloor repaired/replaced and also demo to second floor master (shower/vanity/tub). Service master said they were licensed and that they had a license on their invoice(which was on their page) When they came to repair, The first day was demo and as they were demoing the shower, I heard and saw water leaking from my second floor to the first floor. Apparently they didn?t turn plumbing off during this time so they were not taking precautions. They didn?t even say sorry. They came down and liked and ceiling and smiled and didn?t say anything when I asked if everything was ok. When I took a look upstairs to see what water damage was going on up there they said they needed to fix plumbing because there was damage to plumbing in shower. They said This would be an additional charge and then they gave me extra a new invoice. The second day was supposed to be sub floor removal/repair and instead they were scrambling around. I asked if ever was ok they said yes and they were coming back next day. They were back doing the subfloor again....the subfloor was finally ?done? In there eyes and I noticed the sealing of subfloor was extra bouncy and stayed wet for 3 days and more. I was told by next contractor that was doing other repairs that sub floor should have been dried by now and it was not!
Response from Company:
Hello, We are absolutely licensed which can be verified through any IICRC portal. ServiceMaster is a national brand and upholds very high standards. The details of these comments are a result of many miscommunications and misunderstandings. Money was not collected for any portion of this job due to customer unsatisfactory status. We strive to learn from all customers and have improved greatly since then.
5.0
Tammy V.
Stockton, CA
2/23/2018
Very professional.
5.0
Vineet S.
Palo Alto, CA
2/16/2018
Awesome service. Hands down one of the best in the biz!
5.0
Robert M.
Tracy, CA
2/14/2018
Dinesh was very professional and described the remediation process in detail. He saved us a large sum of money compared to the other contractor
5.0
Avinesh T.
Manteca, CA
1/15/2018
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