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49 Years In Business

Company Details

Contact

500 West North Street, Unit B12
Springfield, IL 62704
Www.rickrayrooter.com

Hours

  • Mon: —
  • Tue: —
  • Wed: —
  • Thu: —
  • Fri: —
  • Sat: —
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Achievements

Service Details

    Areas of Expertise

    • All Plumbing Service
    • Service & Install
    • Sewer repairs and replacements
    • Water services from house to meter
    • Plumbing and drain service
    View All Offerings and Cities Served

    Cost Information

    • Free Estimates
    • Trip Charge May Apply
    • Credit Cards Accepted

    Ratings

    4.3
    25 Verified Reviews
    • 5
      18
    • 4
      3
    • 3
      0
    • 2
      2
    • 1
      2

    Highly rated for

    • Customer Service
    Showing 1-10 of 25 results
    5.0 Brandy E. Chatham, IL
    3/17/2026

    Rick Ray and So s came out to reset a toilet that was leaking for me. They were very fast, friendly and did great work. They explained the issue, fixed it quickly and had me double check the work to make sure I was happy. This is the second time I’ve used them and I’ve been very happy with their service. I really appreciate that they text you a picture of the person coming to your home so that you k ow who to expect. This is a really great practice for safety reasons and I appreciate it very much. Thank you for the great service!

    5.0 Dennis D. New Berlin, IL
    1/28/2026

    Job well done! Matt Gleason did a great job reinstalling our toilet & replaced our vanity. He is very friendly, polite & knowledgeable. Will recommend Rick Ray & Sons plumbing for their good service. Call center staff are very good too.

    1.0 Ruben G. Springfield, IL
    1/1/2025

    Had a check come out this morning to clean the sewer in the basement had several people out here in the past 13 years never had a problem with the cleaning. And yes they had to work at , running a smaller cutter . Then they went up in size to the large one , granted it took some time . But it was done in 45 minutes give or take. He shows up by himself worked at it for about 5 minutes started having problems I get all the others have had causing some help I thought they were just loading up the machine apparently never got through this to the center line gave up on it immediately and wanted to get paid which I did. Never even tried to run it back and forth like MasterRooter just poor work. manship and attitude. At 265 for the first 30 minutes, one person and then just give up in the first 10 minutes. Master policy is 225 for as long as the job takes and if they can not get it they charge you $100 and of course they got it . Did four runs to the main . They never even pulled out a root

    5.0 Linda G. Glenarm, IL
    10/27/2022

    Craig was very professional, helpful and clearly explained our issues and recommendations. Both Craig and Jimmy were courteous and professional.

    5.0 Vicky K. Springfield, IL
    10/25/2022

    Very intelligent and clean. Both men Jake and Kurt (not sure correct name - sorry) were professional and let us know what was going on. Thank you

    5.0 Kathy K. Ashburn, VA
    9/21/2022

    They arrived on time and finished quickly. I was very happy with the installation of the new faucet. Will use this company again.

    5.0 Tammy S. Springfield, IL
    6/20/2022

    Very friendly, explained very well what the problem was and what was done to fix it.

    5.0 Jeremy I. Springfield, IL
    4/7/2022

    Good price.

    4.5 Steve S. Springfield, IL
    12/23/2019

    They came back to fix the problem a second time without charging more. They did this within 24 hour period. Thank you!

    4.0 Jan S. Taylorville, IL
    11/6/2019

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