RJ Kellogg Tile and Stone

I am struggling to reconcile the 5.0 star reviews with the work Richard and his team have obviously performed for many satisfied customers against my experience with Richard. Afterall, it was based on these reviews for having chosen him to perform the work on our home. Our experience was poor - constantly reminding Richard the scope of work and 2 surprises for cost not included in the quote. Quality was poor. Floor leveled with thinset instead of underlayment. Whole house had to be reworked for poor grout lines. Several tiles replaced for too high / low. New, finished painted baseboard installed with nail holes caulked instead of spackled. Pocket door nailed to baseboard. Sloppy cleanup. I cannot recommend Richard Kellogg to anyone on the Central Coast and certainly not to my neighbors in good standing. Even with the outstanding items that needed to be corrected for poor workmanship, Richard was paid in full to leave my premises and keep my sanity barely intact.

Richard actually did two bathrooms for us. We were so pleased with the way the first one came out it was an easy choice hiring him for the second. His prices were very reasonable and on both occasions we were on a tight schedule and he was able to get the jobs done in the alotted time. He has a great attention to detail and does very nice work. He's also a very friendly guy who was easy to work with.

Richard did an excellent job installing tile floor in our bathroom. He was very responsive in his communication, gave a good quote and was able to complete the job quickly. He did the demo, removed vanity, all the tile work, and put everything back together. His tile work is flawless, really shows his experience and expertise. We had herringbone mosaic tile sheets and all the edges look perfect and everything seamless.

I appreciated that Richard kept me informed on how he planned to accomplish the project and invited review of the project as it was in progress. Great customer service!

Professional and honest

Good guy

Richard knows his stuff, and the tile looks great!

Great job, thoughtfulness with tile placement and how best to make the job last for many years to come. Brought tiles back from Mexico and the team treated them with care and sealed them before placing to make sure they didn't have any blemishes! Will hire for future jobs.

He was responsive and he complete the project. And but not to my total satisfaction but he gave it a good try. He was kind a man

Tile was a bit dirty...took 5 mappings to clean...bit unorganized but overall good job