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Learn about our screening process50% Recommended
8 Years In Business
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Areas of Expertise
- Deck Builds
- Deck staining
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Showing 1-2 of 2 results
1.0
Mark D.
Little Rock, AR
6/17/2022
As an Angie Service provider and customer, I am rather disappointed in Robbie Redleaf, owner of R & A Residential Services. I have used for quite some time as a customer whenever I needed a project completed. I recently began using Angie as a service provider and oftentimes I choose to subcontract projects. I recently chose to subcontract Robbie for 3 separate projects. We lost the first 2 projects because the customers were unhappy with the price quoted. The price I quoted was the price Robbie provided in the estimate he submitted to me. To my surprise, Robbie gave the third customer his quote directly although he had agreed to provide the estimate to me since I was his customer. He placed my customer and myself, in a rather untenable position. I informed my customer that I do not fault her at all and was pleased that she had someone to complete her project but that I would not be legally responsible for the outcome if Robbie failed to meet her expectations. I have spoken to her since Robbie completed most of the project but had not returned to finish at that time. She stated that she was satisfied with his performance and paid him in full. She has since called me for help on other projects. What Robbie did was unethical and reflects poorly both his business and himself. Most importantly, his behavior reflects poorly on and service providers. It is my hope that Robbie will accept responsibility for his behavior and make a proper anends the everyone he has negatively affected. I wish him well.
5.0
Chris W.
Mount Ida, AR
4/14/2022
N/A
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