Premier Hardwood Floors & Contracting Company, LLC

Refinished my floors to brand new! When pulling up carpet found and repaired worn wooden planks. Also installed new hardwood in a different area that wasn’t original hardwood. Customer service was excellent and I will use again!

I had new subfloors and floors put down in the kitchen, dining room, hall, and 3 bedrooms. The subfloors were cut inside the home which clogged my HVAC system, knocking out my AC. I had to pay $550 for a new blower. Tim Walsh refused to pay for it. The kitchen flooring is a floating floor, which Tim Walsh purchased from Wood Floors Plus in Dundalk. His office insisted I go there instead of Home Depot. The corners of the tiles stick upright by the fridge as you step in from the dining room. The edges of the tiles have broken off, which he also saw. Near the pantry door, the tiles sink down. Tim did not have an explanation for the sinking down with new 3/4 inch subfloors. On inspection, he agreed that the flooring is defective and then sent me a $1300 invoice to re-do the kitchen floors. I told him he needs to replace the kitchen flooring at no charge, and he refuses. The corners of the kitchen flooring are a trip hazard. I am now on crutches and want the $1300 from him to get someone else to put in flooring because I am afraid of falling. I am out $550 for the blower after having spent a lot of money with him on the rest of the house.

Efficient and professional. Did a great job on my wood floors

Outstanding job, very knowledgeable and informative!

We had problems with several companies before hiring this one with scheduling they would tell me a day and not show up. This company told me a day and they showed up and got the job done. Very happy !

The refinish on the wood floors was beautifully done; however the shoe molding was not caulked and painted white as stated in the contract. Dana provided excellent customer service.

Scheduling an estimate was a breeze. Mr Tim was knowledgeable and I felt he was genuine with his recommendation of what was needed to finish my floors. I did not believe he was just trying to up sell me or suggest un necessary services and that is important to me as a woman consumer. The crew arrived timely with mask on and started working. The end result was amazing. Dana is a rock star! She was very helpful and patience in answering my questions. The final payment was not drafted until I was able to check the work and confirm I was satisfied...when has a company ever done that? My only complaint is they did not warn me that I would fall in love with my home again and start buying new furniture. I will definitely use this company again and already referred my family. Thank you Premier Hardwood Floors.

Came in to our home, refinished the hardwood floors, turned out beautifully, worked with us on different stain options and colors. Would hire them again

Very Nice to work with !!!

Very professional service all around from Tim's presentation and explanation, to Dana's organization, and Benjamin and the crew's performance. The pine floors under the wall to wall carpet were easily sanded and the stain was predictable. The surprise of maple floors under the paint in the kitchen was more difficult to refinish and the stain less predictable. Benjamin showed our three stain picks initially on an area of newly sanded floor and then mixed stains and gave us four new choices with a perfect result for the one we chose. The floors are smooth and even all the way to the edges. They look like new... outstanding results!