Precision Painting Plus of Montclair

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19 Years In Business

Company Details

Contact

28 Valley Road
Montclair, NJ 07042
https://www.precisionpaintingplus.net/

Hours

  • Mon: 9:00 AM - 8:00 PM
  • Tue: 9:00 AM - 8:00 PM
  • Wed: 9:00 AM - 8:00 PM
  • Thu: 9:00 AM - 8:00 PM
  • Fri: 9:00 AM - 8:00 PM
  • Sat: 9:00 AM - 6:00 PM
  • Sun: 9:00 AM - 6:00 PM
View All Details & Credentials

Achievements

Service Details

  • Residential Work
  • Commercial Work

Areas of Expertise

  • Exterior Painting: Residential & Commercial
  • Interior Painting: Residential & Commercial
  • Exterior Painting: Medium-Large
  • Interior Painting: 3-5+ Rooms
  • Cabinet Painting
View All Offerings and Cities Served

Cost Information

  • Free Estimates
  • Warranty Offered
  • Credit Cards Accepted

Ratings

4.4
843 Verified Reviews
  • 5
    603
  • 4
    117
  • 3
    23
  • 2
    18
  • 1
    47
Showing 521-530 of 843 results
0.50 Jeff A. Staten Island, NY
7/24/2018

Precision's quote was about $700 more than any other quote we received and didn't even include the cost of paint, but we decided to splurge to make sure the job was done right after Gil convinced us that we were paying for quality. Our quote included radiators, trim, closets and a fireplace. He mentioned that they would also do some minimal sanding and staining on unpainted trim that had seen better days. On the day the painters arrived, it was confirmed that the trim could be addressed and estimated that the whole job would be done in 3-4 days. On the third day, (Wednesday) Joel told us that the work was done, but the fireplace, closets and trim had not been done. In addition, the work was sloppy in a few places, mostly where the trim met the walls. My wife and I painted our last apartment in a prewar building and we know that we could have done a better job ourselves. In any case, there was a lot of poor communication and they could not get another painter in there to finish the work until the following Monday. When the painter arrived, he told us that he was only told to paint the fireplace. The painter then told us that he was leaving because Gil is very disrespectful and never told him that he needed to do the closets or work on the unpainted trim. This put our plans to move 2 days later in limbo as we pleaded with the painter to stay and finish the job. Eventually he stayed and did a great job. When Gil did the walkthrough, he tried to pin the sloppy work on the age of the house. I don't see how that can affect how one places tape on wall trim. He also acted as if he did us a favor by finishing the closets, even though they were included in the contract. When we first got our quote, it was estimated that the cost for paint and materials would be about $400-500. We wound up paying $1500 for materials. In the end our job wound up costing more than $2500 more than the next most expensive quote and it was not to our satisfaction. Gil did not seem to care and did not really offer anything meaningful as compensation to make up for the shoddy work and the unfulfilled promises. My father-in-law had initially planned on using Precision to paint his house from top to bottom, but after our experience there's no way we could recommend them.

Response from Company:

Dear Jeff, Thank you for taking the time to submit your review. As per my email to you and your wife, I would be happy to discus your experience and try to figure out together options of resolving this situation. Please feel free to contact me at 516-654-5008 Hope to hear from you soon, Carey VP of Customer Relations

5.0 Lynn G. Midlothian, VA
7/23/2018

Everyone from start to finish was great to work with! From Greg and his initial quote, to Jason the project manager and his hard-working team! The attention to detail by Jason was second to none, and the quality was top-notch! Highly recommend this company!

Response from Company:

Hi Lynn, Thank you for taking the time to leave us such a wonderful review. It's only when we receive such positive feedback, do we rest knowing that we have done our jobs well. Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently, and Jason will be thrilled with your kind words about him and his team. We hope to work with you again. Sincerely, Renee Customer Service Representative

4.5 Susan R. Conway, SC
7/21/2018

Project manager,Michael, is amazing. The crew were punctual and neat. Excellent work!

Response from Company:

Hi Susan, Thanks for the wonderful review. We are absolutely delighted that you enjoyed working with Michael and the crew. Our team at PPP strives to provide you with the absolute best, everyday. We hope you contact us again for your future painting projects. Thank you, Renee Customer Service Representative

4.0 Fred E. Ogunquit, ME
7/20/2018

The painters and the work was excellent! I had several interior rooms painted and they look great! However, the customer service needs a serious overhaul. I had an issue arise and the company did compensate, but the manner in which the customer service manager and project manager handled my project could have been much better. Communication and manner needs to improve, but overall the work is excellent.

Response from Company:

Hi Fred, Firstly, we want to thank you for willingly spending your time to write us a review. The team here at PPP is completely devoted to our work and Customer Service is one of the foundation pillars on which this company has been built. We appreciate your honest feedback as we are continuously working towards improving our service. We're very pleased that your project resulted in an excellent outcome. Thank you, Renee Customer Service Representative

4.5 Carin C. East Meadow, NY
7/20/2018

They were fast and excellent workers. They cleaned up beyond what I had expected. The outside of our home looks brand new. great staff.

Response from Company:

Hi Carin, Upon reading your review, I was compelled to reach out to the team that worked with you to share with them your rave review. That's how much your review means to us all. Your feedback gives us all tremendous satisfaction and encouragement to continue working hard because it tells us that we are doing something right. We hope to have the pleasure of working with you again in the future. Thank you, Renee Customer Service Representative

5.0 Ann M. Bronx, NY
7/20/2018

did a beautiful job. quicker than they projected. very clean. great staff. great communication.

Response from Company:

Hi Ann, Thank you for taking the time to leave us such a nice review. We are glad that you loved our services. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Next time you or your friends would like to have a project completed, please don't hesitate to contact us. Thank you, once again, for your kind words. Renee Customer Service Representative

4.5 Pasquale R. West Orange, NJ
7/18/2018

Precision Painting Plus stained my cedar fence and did a great job. Their communication can use a little bit of work but overall it was a good experience and I would happily hire them again.

Response from Company:

Hi Pasquale, Thank you for giving us you valuable feedback.We are continuously working towards improving our service and that includes communication between our staff and customers. We're delighted that you're happy with the outcome and we hope to have the pleasure of working with you again. Best Regards, Renee Customer Service Representative

4.0 Patrick M. Huntington Station, NY
7/15/2018

Decent painting on 4 very small jobs. Only real flaw was that the painters did not show on the day they promised but did come the next day.

Response from Company:

Hi Patrick, Thank you for taking the time to share your thoughts with us. We apologize for the unfortunate scheduling issue, but we're glad that the project was completed and you're happy with outcome. Please keep us in mind for any future projects. Best Regards, Renee, Customer Service Rep

4.5 Sandy J. Bridgeport, CT
7/14/2018

The young men who painted were polite gentlemen that did a very good job. I appreciated that Jake the Project Manager understood exactly what I wanted. A company I would use again.

Response from Company:

Hi Sandy, Thanks for the wonderful review. We are absolutely delighted that you enjoyed working with Jake and the rest of the crew. Our team at PPP strives to provide you with the absolute best, everyday. We look forward to working with you again in the future. Best Regards, Renee, Customer Service Rep Precision Painting Plus

0.50 Caryl G. Waldwick, NJ
7/11/2018

They came when they were not supposed to come with no advance notice. They never power washed the huge door and front of the area. They didn't even have any hose with them. They inconvenienced me and my tenant had to take off from work to move his vehicle and has asked me to replace his time lost at work and his extra costs of transportation to move his vehicles parked right by the door. The color also did not match. I was told it would take 2 men 3 days to complete this, when in fact only one man was ever there. The employee (painter) refused to speak with me when I showed up there after me having to leave work because of the problems. It is a bright red now instead of the correct color. I have never had such an awful company work for me ever! I was very overcharged for the work and did not come when scheduled. I have never spent so many hours going back and forth and waiting for them.

Response from Company:

Dear Caryl, Thank you for taking the time to provide your feedback on your experience with PPP. It saddens us to see that you are not satisfied with the service and work that our team provided to you. I have reviewed your complaint and email threads, and I am still unsure about what we could have done better. Based on the photos taken of the completed project, I was under the impression that you would be happy with the work. Please contact me directly if you would like to further discuss your dissatisfaction and allow us the opportunity to make things right for you. Sincerely, Carey VP of Customer Relations

Photos

Precision Painting Plus of Montclair
10
New Jersey Exterior
12
Commercial Projects
10
New Jersey Projects

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