Precision Door Service

Extremely timely!!

blowing up my phone an hour before scheduled appointment, arrived before I had an opportunity to get home from work, started out with an $800+ repair before going down to a $200 repair. Still not fixed and I'm having another service come look at it.

I wish they had told me @ possible complications before installing part. I could have made a more informed decision. A 287.00 lesson learned.

After installation of my garage openers (x2) I noticed the wiring hanging from the ceiling and asked the installer if the slack could be tacked up. He did and then left. I notice that he used staples to tack it and other places had insulated fasteners holding the wire. I called Precision and was strongly informed that they do not use insulated fasteners. I was confused because I was looking at the insulated fasteners while on the phone. I was told (in a abrupt way) that they would send the installer back out "to keep me happy". When the installer arrived he seemed upset and complained that I told his boss he didn't do a good job. After showing him the wire, he informed me that he did not install that wire and that he did not have to tack it up. I asked if I had paid for the wire ? He responded with "I will replace the wire". I asked if I had "a life time warranty?" and he stated yes. By this time it was getting dark and I told him not to worry about it and he left. My concern is not with the attitude of the office and the worker. it is to be sure that the old wiring will not void my warranty if anything was to happen.: PS. I still have not received the copy of the warranty or the owners manual. A copy of the invoice was emailed to me. Thank you for any assistance with this manner. You may contact me at my cell phone 843-345-6001.

They came out the next day on time and ready to install their garage door opener. Justin was very professional and nice. This was my first time using Home Advisor and this was so easy.

They came out to my house the same day I called. They looked and acted professionally and even tried to be quiet since my baby was napping. The garage door is working great and we now have a remote and can use our key pad.

Very pleased

My garage door opener broke on Christmas Eve. The technician was at my home that day at the appointed time and installed a new opener. Very courteous and professional service.

None

The serviceman explain what was wrong then he check everything out which was a plus.