Swim Solutions Pools, Inc.

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10 Years In Business

Company Details

Contact

12500 Schroeder Rd, Suite 100
Dallas, TX 75243
https://www.swimsolutionspools.com

Hours

  • Mon: 8:00 AM - 5:00 PM
  • Tue: 8:00 AM - 5:00 PM
  • Wed: 8:00 AM - 5:00 PM
  • Thu: 8:00 AM - 5:00 PM
  • Fri: 8:00 AM - 5:00 PM
  • Sat: Closed
  • Sun: Closed
View All Details & Credentials

Achievements

Service Details

  • Residential Work
  • Commercial Work

Areas of Expertise

  • Weekly Pool Maintenance
  • Pool Equipment Repair or Replacement
  • Remodel, Resurface, Plaster, Tile, Coping, Mastic
View All Offerings and Cities Served

Cost Information

  • Free Estimates
  • Credit Cards Accepted

Ratings

4.7
16 Verified Reviews
  • 5
    15
  • 4
    0
  • 3
    0
  • 2
    0
  • 1
    1

Highly rated for

  • Quality
  • Customer Service
Showing 1-10 of 16 results
5.0 Kyle T. Dallas, TX
4/11/2024

We recently switched to Swim Solution Pools after 12 years with another major pool cleaning company in DFW. Wish we had switched years ago!! They are incredible with great customer service and excellence in service?

4.5 Laura K. Plano, TX
10/6/2021

Prompt communication and good job with the project.

5.0 Stanley T. Mckinney, TX
9/28/2021

The agent was top notch. The work was done well but there were some issues with clean up that needed to be taken care of and once the agent was made aware the clean up done correctly. Very happy with the final product.

1.0 Brett S. Dallas, TX
6/26/2020

Absolute worst company I have ever dealt with regarding any maintenance work! After 12 years of owning my pool, magically my pool pump staring cutting out and was charged $150 every time to fix! Never had issues before or after with other pool companies. Started harassing me for payment at the beginning of COVID layoff. Tried to explain the inability to work but more concerned with their payment! Somehow the bill doubled too! I would not recommend to anyone. It is insulting they use family values in their advertisement.

Response from Company:

We were not made aware of any issues with our service by the customer but only posted this review after months of us attempting to collect on his past due to balances to the point of finally sending him to collections since we had no response from him. He claimed we harassed him in the middle of the pandemic, though many of our customers would tell you that we have offered to help them out financially during this time. We had even offered to help him but had stated numerous times over that if we could not receive a response back in some fashion, we would have no other option than to send his account to collections.

5.0 James S. Dallas, TX
5/16/2019

Fred is the best d* plumber west of the Mississippi, He is an asset to Ernies.

5.0 James M. Garland, TX
9/26/2018

they kept in touch throughout and made it easy for me to see the progress.

5.0 Hank J. Dallas, TX
11/2/2017

Polite, responsive, and professional

5.0 Harold N. Coppell, TX
10/24/2017

They were just great

5.0 Garland, TX
4/16/2017

5.0 Amanda W. Rowlett, TX
2/15/2017

We have had Swim Solutions as our pool service now for 10 months. They have been extremely professional and always do a great job. They come by once a week and do a full service (clean, chemical, backwash etc). We've had them do a full filter clean and a repair when our Polaris pipe was leaking. With every instance they are always top notch. Customer service is excellent. Their rates seem pretty standard if not less than other quality services in the DFW area. The team though is absolutely outstanding. TJ takes a lot of pride in the business and always makes sure you are 100% satisfied. We'll continue to use them and will recommend them hands down as the best!

Photos

Swim Solutions Pools, Inc.

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