Pella Windows & Doors

4.2
5 Verified Reviews
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75% Recommended

40 Years In Business

Company Details

Contact

3130 W Shaulis Rd
Waterloo, IA 50701

Hours

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Achievements

Seal of Approval
One Year With HomeAdvisor

Service Details

    Areas of Expertise

    • Windows and Doors
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    Cost Information

    • Free Estimates
    • Credit Cards Accepted

    Ratings

    4.2
    5 Verified Reviews
    • 5
      4
    • 4
      0
    • 3
      0
    • 2
      0
    • 1
      1

    Reviews

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    Showing 1-5 of 5 results
    5.0 Mary S. Waterloo, IA
    2/20/2025

    Justine Duffy came put and gave us an estimate and was very nice. He did not pressure us and explained everything. We were very happy with him

    1.0 John H. Laguna Beach, CA
    9/12/2023

    4-5 years ago, I spent nearly $100,000 to install all new Pella windows and doors in my house. Today, when it rains, all three of my Pella sliding glass doors leak. These leaks have caused significant damage to my home. A Pella service person recently came out to inspect the problem and determined the seal around the glass on the doors has failed. He said that 8 of the 12 glass panels (4 panels per door) in the doors need to be â reglazedâ . That is a 67% fail rate in a relatively short time. Pella just informed me Iâ ll need to pay $500 per glass panel to have them reglazed since they only carry a 2-year warranty for labor. The warranty to reglaze only carries a 1-year warranty. Based on my experience, I would steer away from Pella. In all the homes I have owned I have never had such a problem. Not even with old windows. But to have this kind of problem with a relatively new product, and then have to pay to fix the product, is downright unacceptable.

    5.0 Olivia A. Iowa City, IA
    12/3/2018

    Responded and dealt with the problem immediately.

    5.0 John B. Waterloo, IA
    10/3/2018

    They have a friendly staff and do a great job.

    5.0 Dave D. Waterloo, IA
    10/3/2018

    They were great to work with. They met all of our needs.

    Showing 1-5 of 5 results Showing 0 of 0 results
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    Pella Windows & Doors

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