Corporate Account
This company is a corporate account and is not screened by HomeAdvisor.
Learn about our screening process94% Recommended
60 Years In Business
Company Details
Hours
- Mon: 8:00 AM - 7:00 PM
- Tue: 8:00 AM - 7:00 PM
- Wed: 8:00 AM - 7:00 PM
- Thu: 8:00 AM - 7:00 PM
- Fri: 8:00 AM - 6:00 PM
- Sat: 9:00 AM - 4:00 PM
- Sun: 9:00 AM - 12:00 PM
View All Details & Credentials
Service Details
Areas of Expertise
- Sunrooms, Solariums and Screen Rooms
View All Offerings and Cities Served
Cost Information
- Free Estimates
- Warranty Offered
- Credit Cards Accepted
Reviews
Write a Review
Showing 1-10 of 114 results
1.0
Yosephine C.
Jefferson City, TN
4/19/2023
Quick response made appointment for quote the following week. The night before the appointment, they called me & told me they double booked us. I told them it was ok to reschedule 1 more week when I & my husband off work. 5 days later they called me they had to reschedule again which we couldn?t do it another 2 weeks because our work schedules were already out. It?s hard to match my and my husband?s schedules to be off work so we can start sunroom projects. I told them to call me if they can come to our schedule. I?m glad we didn?t hire them. It could?ve taken 2 years to build a sunroom if they continued rescheduling. Hire someone else.
Response from Company:
Dear Yosephine, Thank you for reaching out to us and expressing your concerns regarding the misalignment of your schedule with ours. We sincerely apologize for any inconvenience this may have caused you. We understand how frustrating it can be when schedules don't align, and we genuinely value your time and business. Our team strives to accommodate our customers' schedules to the best of our ability, and we regret that we were unable to meet your specific requirements on this occasion. We would like to make it right and find a solution that works for you. Please let us know your preferred availability, and we will do our utmost to arrange a mutually convenient time. We appreciate your patience and understanding as we work to address this matter promptly. At Patio Enclosures, customer satisfaction is our top priority, and we are committed to providing you with the highest level of service. We value your feedback and will take it into account to improve our scheduling procedures in the future. Once again, we apologize for any inconvenience caused, and we look forward to resolving this issue and serving you better in the future. If you have any further questions or concerns, please don't hesitate to contact us. Sincerely, The Patio Enclosures Team
4.0
Carol T.
Sweetwater, TN
8/1/2022
These pros were courteous and professional.
Response from Company:
Carol, Thank you for taking the time to share your experience! We are so happy that you are satisfied with your room! Sincerely, The Patio Enclosures Team
5.0
Kirk and susan S.
La Follette, TN
11/4/2021
We now have a beautiful sunroom that is secure, and we look so forward to enjoying it year round! The quality of the double-pane windows is excellent. Walter is amazing. He is very kind, honest, and very responsive! We highly recommend Patio Enclosures!
Response from Company:
Kirk and Susan, Thank you for taking the time to share your experience! We truly appreciate it and are so happy that you are satisfied with your room! Thanks for being valued customers! Sincerely, The Patio Enclosures Team
1.0
Cathy D.
Tellico Plains, TN
3/27/2021
When I hired them in August I was guaranteed the sunroom would be in by Thanksgiving. The week before Thanksgiving I contacted them again and again with no one answering my request for a date that they could start so I canceled the contract and it took them almost 2 months for them to send me my deposit.
Response from Company:
Cathy, we would like to sincerely apologize for the experience you had and that we were not able to fully meet your expectations. We regret that we were not able to complete your project as originally planned. If there should ever be an opportunity to work with you again, please let us know. Thank you.
5.0
Rosemary A.
Cleveland, OH
3/26/2021
Good with customer service for all I had contact with
Response from Company:
Rosemary, thank you for taking the time to leave your review and for choosing Stanek Windows! We're thrilled to hear of your satisfaction with our entire team. Thank you!
5.0
Fran M.
Cleveland, OH
3/2/2021
Our Technician Victor E., was very quick, efficient, courteous and did a clean job. I would recommend Stanek.
Response from Company:
Fran, thank you for trusting us with your home. And we are pleased to hear of the experience Victor could provide for you. Thank you!
5.0
Michael A.
Brecksville, OH
1/21/2021
Victor, a Stanek Service Technician installed a new kitchen window for me. He was congenial, very efficient and his work was excellent. I am very pleased with the service received.
Response from Company:
Michael, thank you for taking the time to leave your review and for choosing Stanek Windows. We're thrilled to hear how satisfied you are with Victor, and the entire experience he created for you and your home. Thank you!
5.0
Dale A.
Bedford, OH
12/17/2020
Did a great job, would recommend to a friend.
Response from Company:
Dale, thank you for your review and for your future recommendations! Thank you for allowing Stanek Windows to be a part of your home!
5.0
Ron H.
Streetsboro, OH
12/5/2020
They are pros that make sure the job done right
Response from Company:
Ron, thank you for taking the time to leave your review. We are thrilled to hear of your experience with our company and team. Thank you!
5.0
Denise S.
North Olmsted, OH
11/3/2020
Bernard & Gary were wonderful. The glass in my double hung window (kitchen) was replaced and the vinyl was re-coiled. All in just a half an hour! Last year we had a new patio door installed. Just love it! The quality of their products are top-notch.
Response from Company:
Denise, Thank you for your review and for choosing Stanek Windows! We are very pleased to hear how happy you are with our team, and products! Thank you.
Photos
Find More Pros
HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information representations set forth in those profiles as they are self-reported by the Service Professional.
To find more licensing information for your state, visit our Licensing Requirements page. Note that some states require local or county level licensing and you should verify whether or not your pro is properly licensed.
