Outcome Repairs

HomeAdvisor Screened & Approved

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80% Recommended

23 Years In Business

Company Details

Bilingual
Veteran Owned

Contact

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1021 Nicklaus Drive
Suffolk, VA 23435

http://outcomerepairs.com

Hours

Mon: Open 24 Hours
Tue: Open 24 Hours
Wed: Open 24 Hours
Thu: Open 24 Hours
Fri: Open 24 Hours

Sat: Open 24 Hours
Sun: Open 24 Hours

View All Details & Credentials

Achievements

Service Details

Residential Work
Small Jobs Welcome

Areas of Expertise

Plumbing

View All Offerings and Cities Served

Cost Information

Warranty Offered
Trip Charge May Apply
Credit Cards Accepted

Ratings

4.8

49 Verified Reviews

5

44
4

4
3

0
2

1
1

0

Highly rated for

Overall Rating
Customer Service
Quality

Reviews

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Showing 41-49 of 49 results

5.0 Sharon k. hamlar sharon H. Hampton, VA

8/3/2023

Clear a Clogged or Slow Drain

In, the future, if I have any plumbing repairs to be made, I would like the professional (Martin) with Outcome Repairs to come to our rescue again. He was excellent.

Response from Company:

Thank you for being a valued customer. God Bless

2.0 Edward C. Virginia Beach, VA

5/30/2023

Clear a Clogged or Slow Drain

Way over priced. If I had known there was a drain run out which was buried I could have bought the tools for the job new for $200 and saved myself $800. They have you under a barrel. He should have done the job at the first price instead of adding another $365 onto the tab to do what should have been included. Now I know and I could have done the job myself. I was taken advantage of due to my lack of knowledge. It's not good business.

Response from Company:

Hello Mr. Edward. Plumber specialist walked you through step by step of what condition your kitchen drain were prior to the company arrival. Years of grease and other solids in the drain. There wasn't any proper access to service your drain. Fees included extra time and labor to access your issue. However you've witnessed the entire process & what we were dealing with. Nevertheless, we were the solution to the problem, we're backed & guaranteed. Your drain line are in a better condition than it's ever been in years. Thank you. God Bless

5.0 Robert G. Norfolk, VA

12/26/2022

Clear a Clogged or Slow Drain

Friendly and knowledgeable!

Response from Company:

Thank you for being a valued customer. God Bless

5.0 Tony N. Killeen, TX

11/2/2022

Clear a Clogged or Slow Drain

Truthworthy

Response from Company:

Thank you for being a valued customer. God Bless.

5.0 Jaime R. Virginia Beach, VA

10/7/2022

Clear a Clogged or Slow Drain

Martin was super professional and he fixed my drain issue quickly and perfectly.

Response from Company:

Thank you for being a valued customer. God Bless.

5.0 Tabitha W. Portsmouth, VA

9/4/2022

Clear a Clogged or Slow Drain

He was very theral making sure everything was done that needed to be done and made sure the job was done right.

Response from Company:

Thank you for being a valued customer. God Bless.

4.0 Gloria Y. Hampton, VA

7/24/2022

Clear a Clogged or Slow Drain

I do think labor cost was extreme--at least 6x's the cost of parts plus my hot water in bathroom faucet now takes almost 4 minutes to even get warm and never hot. Personality and demeanor were very good. Questions asked were answered.

Response from Company:

Thank you for being a valued customer. God Bless.

5.0 Carol S. Virginia Beach, VA

7/22/2022

Clear a Clogged or Slow Drain

This was an emergency situation. A toilet & sink were backing up. I called them around 7:00 pm. They were here by 8:00 pm. The plumber, Martin, was very polite & knowledgeable. I did not have time to shop prices, so I can't effectively rate the amount charged (although the survey instrument requires a rating). I appreciated the help at my mom's house. It was an emergency & they came through without delay.

Response from Company:

Thank you for being a valued customer. God Bless

5.0 Charissa F. Portsmouth, VA

7/18/2022

Clear a Clogged or Slow Drain

Martin was professional and friendly! Fixed our plumbing issue in a reasonable amount of time and for a reasonable price! Highly recommend!

Response from Company:

Thank you for allowing us to be in service to your need. God Bless.

Showing 41-49 of 49 results Showing 0 of 0 results

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