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Learn about our screening process96% Recommended
26 Years In Business
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Areas of Expertise
- Roofing & Gutters
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Reviews
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Showing 11-20 of 55 results
5.0
Patricia W.
Clinton, MD
3/21/2019
Crew came out to repair soffits that were rotted in a few places on old house and roof repair where leak was problem. They were punctual, profession and did a wonderful job. They worked the whole day and I am very happy with the results. They meticulously cleaned the yard thoroughly before leaving. I need the whole roof done eventually and will look for OTBY to do the job. Pricing is better than competitors in the area. Highly recommend!
0.50
Joshua T.
Fort Washington, MD
11/7/2018
Sadly, this was not a very good experience. At first they seemed very professional and nice. During removal of the old shingles it began to rain. Workers did not have enough tarps to cover everything causing the attic insulation, upstairs bedrooms and hallway to sustain extensive water damage. When Olde to better yet was approached about the damage the owner claimed that it did not even rain enough to cause the damage. Basically saying I was a liar. After a few minutes of arguing about the damage he then stated that we will just go to court. Trying not to escalate the situation a compromise was made that they would replace the damaged insulation and drywall and I would complete the rest myself. Sadly again they attempted to not replace everything agreed upon. It took them twice as long to do the work as promised and they would show up anywhere between 7 am and 1 pm without notice, always leaving us waiting or canceling plans. The attic was left without insulation for two weeks causing the HVAC to run almost continuously to keep the temp comfortable. After all was said and done I paid the total amount that was originally quoted. There was no compensation even though we had gone through all that trouble. My family and I just wanted the drama over with. I corrected some of the shoddy work they had done and finished it myself. If I was someone that had no experience with home construction I would have been taken advantage of.
Response from Company:
This review is Sabotage! This is not my character, not the character of my people or my business. Only very little is true. Look over our other reviews, and you will see, that good relationships with our customers and their satisfaction is very important to us. We did everything he wanted and more. The extra work he made us do was uncalled for as I told him in the beginning. We agreed to do it, lost money on the job, and in the end, he paid his balance, ask yourself why? He is playing the victim, when we were. Without given the entire story of events, I will say, that I wish I had sued him instead of agreeing to his uncalled for demands. We don't do shoddy work, we had good relationships with his parents we were out of town visitors while we did the extra work their, and we don't try and take advantage of no one. He is now on a quest to sabotage my business, writing bad reviews on multiple websites, but we are a company that takes the high road. We invite you to give us an opportunity to work for you, and you will see that this review is untrue about us. We pride ourselves on good relationships, fair pricing and good service.
4.5
Dennis M.
Levant, ME
6/14/2018
Gerold and Gary are great to deal with..The office personal also (tho a "little" more communication would have been good).It took a long time to actually get roof done because of the Constant rain..no fault of theirs..But the finished product looks great and the crew were professional as well.
5.0
Joyce C.
Hyattsville, MD
4/3/2018
Very Professional; they do great work
5.0
Denise A.
District Heights, MD
12/1/2017
I checked around for weeks and i decided on this company and Mr. Washington and his team were professional and personable i would use them again. HAPPY CUSTOMER
5.0
Cora S.
Bowie, MD
10/8/2017
We hired Olde to Better Yet to install vinyl siding, house metal capping, roof and gutter replacement. Mr Gerald Washington and his employees did an AMAZING JOB!! We are extremely happy with the quality of work and outstanding customer service we received from Mr. Washington and his employees. Another amazing point is the unbeatable price we received. We received a quote from another company that was more than double the price. We are and will continue to be loyal customer of Olde to Better yet! Highly recommend this company! Thank you Mr. Gerald
4.5
Tynisha C.
Waldorf, MD
9/1/2017
4.0
Meleanie L.
Gurnee, IL
7/23/2017
Professional and very personable. Price was excellent.
5.0
Clinton T.
Upper Marlboro, MD
7/19/2017
5.0
Lawrence F.
Upper Marlboro, MD
6/16/2017
He was very responsive and completed the work in a very timely manner.
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