Noble Plumbing, Inc.

On 9/29/24, Justin from Noble came out to install a toilet flange riser. He looked at it and told me it would be between $450 and $550. I felt that was a very high price but a toilet is a necessity. It took him 2 hours from start to finish, but over an hour of that time, he was out buying parts at a Home Depot that is only 7 miles away. I was surprised that he didnâ t have parts with him considering this is a very common plumbing problem, plus I told them what I needed over the phone when I made the appointment and specifically said that I was telling them so he could show up with parts. When he said he was done, I looked at the toilet and noticed there were no caps on the bolts that hold it down. I asked if he was going to put some on, he said that most of the time he doesnâ t. He said he would put some on if I wanted, I told him I did. Who prefers the bolts showing on their toilet??? When he was done, he advised that the amount due was $490.00. I asked what their labor rate is, he said $250/hr. It seemed really high so I asked if it was because it was Saturday. He said â No, thatâ s our regular rateâ . So I was charged for two hours of which most of that time was spent on his trip to Home Depot 7 miles away. I paid him. As he processed the transaction on his phone, I asked if I would receive a detailed receipt. He assured me I would receive a detailed receipt in an email as soon as he finished creating it. It is now a day later and I have not received anything. Very disappointing. So in short: 1) So far the toilet is functional. 2) Justin was a pretty nice guy. 3) Price for the job was awfully high. I feel the job should have been 1/2 that amount because he should have had the necessary parts. I feel gouged. 4) The worst part is that I have not received a receipt for my $490.00!!

Ben was very professional and kept me informed of what was going on! I was impressed with his work and kind demeanor. Also, I thought it was great there is a warrantee for 30 days on the work! I would highly recommend them!

The work was what I thought it would be, but I wanted it done right the first time. That was why I chose Noble plumbing.

Showed up on time. Very friendly and helpful. First rate. Thanks...

Usually we tend to save money whenever we can, but sometimes it's good to hire professionals, that know their job, and what will take to do a great job

Friendly, honest and timely.

Unfortunately I don't have anything to compare the price too, and I understand that it was no fault of my own or the person dispatched to take care of my issue, but the cost seemed to be a lot more than I had expected. However, he did have to dig down almost five feet just to find where the leak was in my water main. I have no clue how incompetent the people that built this home were, but there is no reason to have had the water main routed this way or this deep. I also feel that I should have asked for a better break down of the cost and charges to better understand rather than just a synopsis of the work done and then a lump sum for the work. I am satisfied with the work and the customer service provided, as well as, with how to service person kept me informed.

Bryan was great! Took his time figured out the problem. Fixed the problem & charged a fair price for the job. Well done. Yes, Iâ d use his services again & recommend him to anyone looking for great plumping service. Thanks Bryan!

Tried to sell us something we did not want or need! No thanks!