Next Level Roofing & Construction

Craftmanship is wonderful, but the communication is poor. the customer has to reach out about scheduling construction times. The time estimated by the owner is not what the actual contractors would estimate for the time needed to get the work done. if you can handle the pain of long wait times for completing work in progress in order to get quality craftsmanship and affordable prices, then they're a great choice.

Best if price AND schedule of completion are agreed upon before starting - especially during the busy season.

Hired to do a large remodeling job. Owner James stated he would be about to complete before Memorial Day and as I am a retired disabled veteran this was very important to me. I provided all materials as requested, I gave a key for them to have access any time, as I was told they will work at my house project after other jobs to ensure completion. The workers who came had nothing good to say about working for James through NPS sales. Only two of the people who showed up knew how to do the job they were there to do. Hang drywall, hang a door, build a short half wall. The work started great. I ordered a dumpster, they came in demolished 80 percent of the house so that all the rebuild was ready. Then they vanished for 2 weeks. When asked what was going on, I was told that they are on schedule and will complete the job on time, to finish by Memorial Day. Two weeks come and go and still, no one has done any work. I contacted them repeatedly, asked for clarification on the project agreement and again if they were on schedule. I tried to contact Hom Advisor, as they are the lead originators, and they said once hired it is between contractor and owner to figure out timelines. Paying half of the agreed-upon price upfront they somehow went through all their billable hours well before even half the job was completed. They threw away hardwood flooring into a dumpster full of water, left if there for 3 days and when I asked what was going on with this, they said it was an oversight and they knew I was saving it to install in a different room. I was told to go ahead and get new wood, my guys knew you were saving that wood. We will cover the cost. I then ordered new hardwood, and then I get told that the hardwood was pulled back out because they took it to a specialist and said it was fine to use and they did not want to pay for the new wood. I was told by James if it is because the wood was in the dumpster and it is a principal thing than maybe we should reconsider the entire job. This is 3 days before the deadline of Memorial Day. Memorial Day came and went, and the house stayed incomplete, still to this day, when I asked when it will be finished James I will try to finish your project as fast and safe as I can but I am not going to lose another worker. The lost worker was because the worker quit working for James. After all, he did not pay for all the hours James hired him to work, would pull him from job sites, and have him relocate without paying gas money, and he told me directly he was done working for James. Not only did the job not get completed, my key, that James took the initiative to make copies of and pass out to his workers who are quitting on him, but also did not return the keys, did not tell me they would not be coming back, did not say anything just and still have not said anything to me or apologized for not meeting the deadline James agreed to. His workers apologized for not being about to finish or to stay later but they know they would not be compensated to stay. HomeAdvisor and other websites all have horrible reviews for this company and I will be leaving this same review for each of them. Seeing that other people had to contact lawyers to force James to bring an honest man is just awful. When anyone hires someone to come into their home, give them all the courtesy and respect that any person deserves, and then they throw it back at you, disrespect you and destroy your home should just hang their hat up and close shop because they do not know what they are doing.

not professional at all. kept leaving job to work on other job although advised them I need project finished due to husband's disability. Caused damage to washing machine in moving it and as of this date has not paid for that. When I complained was very rude. Had to talk to attorney to get things done.

DO NOT HIRE THIS COMPANY. Spend the extra money for an actual professional, had them install a fence and it turned out horrible, when I confronted them, I was told that it was installed by guys learning with no supervision. Paid for a professional fence, got a training fence. Crocked, not level, or was not even done at night, as we asked for, different levels of fence, and not size gates agreed on, horrible service. Save your self the headache! UPDATE 6/5/2020: DONT HIRE. Horrible work, had them install a chain-link fence, not straight, or level, fencing not even attached to top rail at some points, gates were installed with the wrong size, one was upside down and backward. When confronted, they told me guys are in training, and with no supervision, so I got a training fence not a professional fence. Save your self the headache.

James and his crew did an excellent job! The floors turned out beautiful as did the cabinets. He was professional, communicative, and took the time to do the job right.

We worked with NPS on a drywall project. James was easy to work with and responsive. They did a nice job and met their deadlines. I would work with them again.

They did a fantastic job once it was all done. The design is exactly what was described. It took a long time to get the work completed, though. We had to ask twice to get the details finished up and the garbage hauled away. The one week project was actually a three week project. Be very clear of your expectations!

NPS was professional and fair throughout the whole fencing installation and very timely. I couldn't be happier with the results.