Master-Tech Flood Service

job was done perfectly

The Service Pro had not provided the services that they said they will do. They have been delaying my project. They were very prompt to get the job but they are not resolving and making things happen. I have been exposed to black mold conditions I need the job to be done within a timely manner

Could not complete the job correctly. From start to finish quality was not what we expected.

top notch

The mold inspectors were courteous, professional, and responsive to questions about the mold inspection. We discussed possible concerns with mold, the possible causes and likely remediation steps. This company generally performs an inspection without pressing to perform a subsequent remediation. This maintains the integrity of the inspection. But I was so impressed with the inspector(s) that I think I will also have this same company perform the remediation. As promised, I received an informative report on the mold within a few days of the inspection. I was pleasantly surprised by the quick turn-around time!

I called at the last minute. Derek cam over and solved all my problems. Very professional and a good person. Saw things that needed attention which I had missed and brought it all to my attention and made arrangements to have it all fixed. Thank you for making my day!!

They were ready immediately to help us. They came the same day. Upon arrival Chris S explained the process and the followup procedures. She was professional and proficient.

Chris was a pleasure to work with. She went above and beyond in collecting donations for us and especially for my grandchildren. She was a pleasure to work with and the pricing is fair in light of discovering my elderly father had no insurance on his house...another company showed up and were quick to bring equipment to begin drying out the water damage-they were rude, pushy and he did not keep his word as to a quote we shook on. Chris an Derrick at Master-Tech did everything they said. The work was excellent and they are very trustworthy. Thank you, Chris.

They do extensive moisture and mold testing. If you need this type of service after heavy rains or a hurricane or for other reasons, they are a great company to hire as they test for many different types of mold organisms. Just be careful with their reports, they tried to charge me for a report I didn't request just in order for them to work with my insurance company. Make sure you keep the communications very clear with them.

They had excellent customer service. Tiffany was very thorough and well educated on the subject matter. Everyone was polite and easy to work with. They were pricey but on track with others in the area.