Maid Right of the Main Line

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This service professional has passed the HomeAdvisor screening process.

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Learn about our screening process

1 Year In Business

Company Details

Contact

1442 Pottstown Pk
West Chester, PA 19380
http://www.maidright.com/main-line

Hours

  • Mon: 8:00 AM - 5:00 PM
  • Tue: 8:00 AM - 5:00 PM
  • Wed: 8:00 AM - 5:00 PM
  • Thu: 8:00 AM - 5:00 PM
  • Fri: 8:00 AM - 5:00 PM
  • Sat: Closed
  • Sun: Closed
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Service Details

  • Residential Work
  • Commercial Work
  • Small Jobs Welcome

Areas of Expertise

  • Recurring house cleaning (weekly, biweekly, monthly)
  • Deep cleaning
  • Move-in / move-out cleaning
  • Kitchen and bathroom sanitation
  • Specialty add-ons (oven, refrigerator, or cabinet cleaning)
View All Offerings and Cities Served

Cost Information

  • Free Estimates
  • Credit Cards Accepted

Ratings

1.0
2 Verified Reviews
  • 5
    0
  • 4
    0
  • 3
    0
  • 2
    0
  • 1
    2
Showing 1-2 of 2 results
1.0 Laura M. Berwyn, PA
5/26/2026

DO NOT USE ? Extremely Disappointing Experience I would strongly caution others against using Maid Right of the Main Line. My experience was incredibly frustrating and unprofessional from start to finish. The cleaner arrived late and, shortly after starting, left early in tears. She explained that she had been told the job was for a one-bedroom/one-bathroom home, when in fact my booking clearly reflected the correct number of rooms and square footage. She expressed that she was overwhelmed and even mentioned that this was not the first time this type of situation had happened to her, which was very concerning. As a result, the majority of my home was left untouched. The few areas she did attempt to clean were not done thoroughly or to a reasonable standard. When I contacted management and later the owner, there was zero accountability. Despite me providing receipts and confirmation showing that I submitted accurate booking details, they continued to insist the error was mine. Rath

Response from Company:

We?re disappointed to hear that you were unsatisfied with your experience. From the beginning, our team made multiple attempts to address the situation professionally and reach an amicable resolution, including offering a complimentary follow-up cleaning service. At the time of service, we identified internal issues involving the employee assigned to the appointment and recognize that the service provided did not reflect the standards we strive to maintain. The employee was compensated for their time, and the adjusted invoice reflected the portion of work completed during the visit. We care deeply about both our customers and our employees, and situations like this are taken seriously and reviewed internally so we can continue improving our processes and communication. Our company has proudly served many satisfied recurring customers throughout the Main Line and Greater Philadelphia area, and we remain committed to professionalism, transparency, and quality service.

1.0 Arjun P. Glenmoore, PA
5/6/2026

Very disappointing experience. This was represented as a turnkey cleaning service where I would not need to be onsite. I provided full property access, including a garage code, on that basis, but was later required to drive 35 minutes to the property to provide a physical signature. More importantly, the work was not completed to a reasonable standard when the team stated they were ?wrapping up.? Multiple items were incomplete or poorly cleaned and required additional rework and oversight on my end to bring the property to an acceptable condition. I documented the issues with photos and video. I attempted to resolve the matter reasonably and in good faith through a partial payment arrangement, but the company insisted on full payment and ultimately escalated the matter to collections. Unfortunately, the service and handling of the dispute fell well below expectations.

Response from Company:

We take all customer feedback seriously and aim to resolve concerns professionally and in good faith. In this case, services were completed on March 21, 2026, with documented time logs and job records confirming the work performed. During the appointment, our team worked to accommodate multiple scope adjustments and address items as they were raised in real time. To clarify a few points for accuracy: our records reflect that property access was available at the time of service, where Mr. Patel was already on site, and our team remained on-site completing work while in communication with the customer. Following the service, we offered an additional 180 minutes of complimentary time to address any remaining concerns as part of a good-faith resolution. Despite these efforts to resolve the matter constructively, no payment has been made toward the completed service. While we strive to be flexible and customer-focused, we are unable to accept partial payment where services have been performed and substantial additional remediation has already been offered. As this matter remains unresolved, it has been referred for collections review in accordance with our terms and conditions. We remain committed to clear communication, fair resolutions, and consistent service standards for all customers.

Photos

Maid Right of the Main Line
5
Project Photos

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Seal of Approval

What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

  1. Verify Trade License
    HomeAdvisor checks to see if the business carries the appropriate state-level license.
  2. Verify Insurance
    As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
  3. Verification of State Business Filings
    For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
  4. Criminal Records Search
    HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business.
  5. Sex Offender Search
    We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
  6. Bankruptcy Search
    We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
  7. Legal Search for Civil Judgments
    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
  8. Liens Search
    We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
  9. Identity Verification (SSN)
    HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. This check applies primarily to smaller business entities.
  10. Identity Verification (Reverse Phone Lookup)
    We conduct a reverse business phone lookup to identify records matching the phone number information provided by the business.



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