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12 Years In Business

Company Details

  • Verified Licenses

Contact

1108 S Jordan Pkwy Unit C
South Jordan, UT 84095
http://www.madroofers.com

Hours

  • Mon: 8:00 AM - 6:00 PM
  • Tue: 8:00 AM - 6:00 PM
  • Wed: 8:00 AM - 6:00 PM
  • Thu: 8:00 AM - 6:00 PM
  • Fri: 8:00 AM - 6:00 PM
  • Sat: 8:00 AM - 6:00 PM
  • Sun: 8:00 AM - 6:00 PM
View All Details & Credentials

Achievements

Service Details

  • Residential Work
  • Commercial Work

Areas of Expertise

  • Roofing & Gutters
  • We offer Financing
View All Offerings and Cities Served

Cost Information

  • Free Estimates
  • Credit Cards Accepted

Ratings

4.8
29 Verified Reviews*
  • 5
    27
  • 4
    1
  • 3
    0
  • 2
    0
  • 1
    1

Highly rated for

  • Quality
  • Value
  • Customer Service
*Reviews imported from Google have not been individually verified by HomeAdvisor.
Showing 1-10 of 29 results
0.50 Lydia R. Provo, UT
6/6/2024

Intensely unprofessional company. Do not work with them! Not only did they take an inordinate amount of time to get the work done, have zero internal communication, blame shift onto other employees, show up and start pulling apart the roof with no appointment, ETC., but after the hellish nightmare of getting the work done, they decided to charge me a THOUSAND dollars more than we agreed to. They had sent what they claimed was an "updated agreement" that was actually documentation to ADD more money to the agreed upon cost. Sneaky and very dishonest. They treated me with the utmost disrespect when I tried to discuss it with them, and when I finally decided there was no point, that they would continue to merrily treat me like trash no matter what I did, I paid the extra bill just to be done with it. However, joy of all joys, next thing I know, I'm getting threats (calls, texts, emails) that they'll be putting a lean on my house if I don't pay them. All has been paid. Even the charges I never agreed to. More blame-shifting and belittling when I tried to talk to them abut it. Honestly so exhausted and sick of it. I just hope I never hear from them again. RUN AWAY. Find someone else to work with.

Response from Company:

Hi Lydia, Thank you for your feedback. We are truly sorry to hear that you are unhappy with your experience. Our goal is always to provide clear communication and the best service possible. We have reviewed our records and would like to clarify that we believe we followed the appropriate procedures and provided thorough explanations throughout the process. All additional work and costs were explained and agreed upon before proceeding, as indicated by the signed contracts for the initial work and the agreed upon additional work. We apologize if there was any misunderstanding or if you felt belittled or misled in any way. That was certainly not our intention. We aim to be transparent and supportive, and we regret if we fell short in your case. Regarding the lien, this is a standard procedure for unpaid work to ensure that we can cover the costs incurred. Payment was requested multiple times which not paid for multiple weeks. We are not putting a lien on your home now that the balance was paid. The lien is common practice in all industries when not paid. We in fact did offer a reduced payment option of half the balance to accommodate your situation. We value your feedback and will use it to improve our communication and services in the future. If you would like to discuss this further, please feel free to contact us directly. Best regards, Andrew Luikart

5.0 Christy A. Draper, UT
3/5/2024

We definitely chose the right company! We were pleased with the company from start to finished. Matt and Conrad were very polite and professional. They took the time to answer all our questions and concerns. The roofing team did a fabulous job cleaning up the worksite when they were finished and were very respectful of our home and property. Our roof looks beautiful and we would recommend them to anyone and everyone.

5.0 Bart M. Ogden, UT
8/18/2023

They did a great job, fast!

5.0 Todd Q. Bountiful, UT
7/18/2023

Very professional did an excellent job would recommend 100% timely as well

5.0 Kristen H. Ogden, UT
1/17/2023

Mad Roofing did a great job. We were swindled by another roofing company and Mad Roofing came in and finished the house, as well as a detached garage in one day. They went out of their way to make sure we were taken care of, knowing what a horrible experience we had just gone thru. They were reasonably priced and payment was not due until the roof was finished, inspected and we were happy with their work. The roof looks great. Conrad and Matt are easy to work with and kept in touch with us every step of the way. I highly recommend MAD Roofing.

5.0 Jan K. Ogden, UT
1/16/2023

I was extremely pleased with my experience with MAD Roofing. The sales people were prompt and gave me a very reasonable bid. The installers were on time and did an excellent job.

5.0 Annalee Barajas Google Review
1/16/2023

Matt and Conrad are very friendly and professional. They were with me on the job from start to finish. Their bid to reroof came in lowest but included all the quality of the other bids and needed upgrades. Then their crew came and did the job in one day no fuss. I have solar panels but it was not a problem for them. They have professionals who took care of that part of the job as well. Since then, even with all the rainy and snowy weather, not a drop of it has come inside. (Before they reroofed my house, there were several problems...)

5.0 Heather Pledger Google Review
12/27/2022

Great experience!! On time. Did the job fast and with great quality!

5.0 Kolton M. South Jordan, UT
11/12/2022

MAD Roofing was responsive, attentive, and adaptive. Communication was excellent and their team explained everything in an easy manner. The installation quality was superb. I highly recommend the use of this company for all your roofing needs.

5.0 Echoonevictor Google Review
11/9/2022

⭐️⭐️⭐️⭐️⭐️; MAD Roofing was responsive, attentive, and adaptive. Communication was excellent and their team explained everything in an easy manner. The installation quality was superb. I highly recommend the use of this company for all your roofing needs.

Photos

MAD Roofing
Complete Roof Replacement

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