James Cress Jr. Water Pump Co.

I called Mr. Cress when our well pump died. I had previously called a different nation wide company, and they couldn't even locate our well. At noon, I removed the other company from our property and called Mr. Cress. 45 minutes after the call ended, he was there. Before nightfall (unlike the 3-4 days from the other company), we had water again. Professional, meticulous, and a generally decent individual. Add in that my final bill was 60% of what the big chain company quoted (with a better warranty) and I would recommend Mr. Cress to anyone and everyone. He flawlessly took care of what could have been an overwhelmingly painful experience.

These guys were great and very efficient...they came out early and explained everything so I could understand...work was completed in a timely fashion ..would definitely recommend them to anyone in need of their service

After speaking to 2 other companies, and having one come out reverting us back to an electrician, spoke to James Cress, explained everything, said he'd be over in a few minutes after a few details weren't making sense. Came out, determined the issue; at this time, it was early evening, so he was able to schedule for the repair first thing in the morning before leaving town on another job. Him and another worker were able to resolve our issue, make our well up to NC code (we had a buried well), in less than 2hrs. Everything was explained well, and handled perfectly. Would definitely recommend, his expertise, friendliness, and empathy made a stressful situation easier to cope with as I felt everything would be taken care of, as it was.

James & son came by and solved the problem almost instantaneously. Once the original problem was solved, the system was tested. More issues needed resolution and these were solved. The team was knowledgeable, clean and efficient. Highly recommend.

On time, made sure pump worked as expected, cost was agreed upon before job started. I would use him again.

Very professional. He knew what all may be needed for the job and it was on his truck when he showed up. No need to go to the store for a part.

They did great work and had my well back up and running in no time.

Very professional and efficient

James called me and told me he would be out in the morning. He showed up at 8:30 and had the problem resolved by 10:30. Thanks James..

We highly recommend James Cress Jr. Water Pump and Well Co. Very prompt response time, came to the house to evaluate our needs (well repair) and explained everything in detail that would be done & cost. The job was done almost immediately (longest wait was getting permits from county) Mr. Cress and his crew were very professional, cleaned the work area nicely and best of all, he's very affordable and does a wonderful job.