JMC Stone Maintenance

Sooo pleased!!! Very professional. Refinished our kitchen and bathroom marble counters tops and did an amazing job. Service was on time, clean and the end result was significantly better than we expected. We would highly recommend JMC Stone Maintenance.

Very professional and friendly. Really knows the proper materials and methods to use to restore and refinish any stone project. Would use them again and again. I have recommended them to all my neighbors.

John and his employee Conner are very nice people. We hired them to do two projects, one in the city and one upstate, within the same time frame. There were problems with the work and though they returned to correct the issues in both homes, the results remain sub-par. I was assured that the city grout, which was customized to match the tile, would remain intact. In one bathroom the color was lifted in multiple areas and in the second, grout is now missing. There are spots on the tile surface. In the country, the grout was to be cleaned and sealed. Within a couple of weeks the color has darkened unevenly. Other professionals have come in to consult and in each home, without prompting, they commented on the poor quality and sloppiness of the work.After paying $3100, I am in no position to afford to have the job redone which is what the consultants recommended. I am so distressed and disappointed. Susan S. 08/05/2019 Update John was unresponsive to our distress about the poor quality of work. HomeAdvisor was unable to contact him so urged us to seek mediation at their expense. We supplied 23 pictures. When the mediation took place on a Monday (Skype) John was in Europe. He told the judge that he had regrouted when in fact he had put some grout over the original discolored grout. He said he was not interested in keeping our $ and would give us a full refund. He said he would call us on Thursday when home. He never called. After 2 weeks we phone him twice. He accused us of using photos that were pre rather than post job. He said he was waiting for new checks would send one out the following Wednesday. We agreed to withdraw our negative review in exchange for a full refund. 2 weeks later we emailed him saying apparently you are not a man of your word. He was furious. felt that was insulting. In the meantime the judge ruled in our favor awarding us $1700 of the $3100. Several weeks later we received a check for $1700 from john. we emailed wondering why he had not given us the rest as promised, he responded that he decided to give us a partial return because we were so nasty. Buyer Beware.

On time and so pleasant to work with. Could not have been more pleased and will recommend them to others in the future.

Very professional and accommodating. Floor loooks great

JMC is an excellent company to work with. I needed my stone kitchen countertops resurfaced and then resealed. John returned my email request within hours. By just sending him pictures of my countertops he quickly assessed what type of stone I had and gave me an estimate that day. The work was done by Connor who is also very good to work with and shows you what needs to be done for on-going maintenance. I am recommending JMC to other friends and definitely will work with them in the future.

JMC Stone did an outstanding job on our kitchen and foyer floors. John and Connor were very professional and did a great job. JMC Stone provided very competitive pricing as well. I would definitely recommend them to anyone who was looking to restore their stone tile floors.

Excellent experience. John responded immediately and the work was done within a week. Connor was knowledgeable and responsive to customer comments and suggestions

Many had told me the stone (marble) was far too damaged to restore. After speaking with John he gave me hope that the marble could be restored. It appeared that perhaps some cleaning solvent was applied to two bathroom floors. The floor was absolutely disgusting. It was so bothersome that the marble was destroyed. I had faith that John and his team could salvage the marble and make it look better. They did an amazing job!! Beyond my expectations! I shared before and after pictures with others and they were in awe.. John and his staff were straight -forward, responsive, professional and very thorough. I have given people John's name and number. Call JMC Stone Maintenance... you will be glad that you did!! Thank you, John!