Infinity Home Plumbing

Hired him to install new sewer main, he was to connect to the city main! Had a back up he came to my home right away, cleared the line i mentioned i would call the town the next day to look at the sewer line see if it was on their end, he said to call him when we knew what they find ... ghosted me for 9 days in my time of need . I left several messages and nothing ! Im disgusted i had to hire another company to correct the issue 5000 dollars later , oh and some of the back up went into my kitchen .... WORST BUSINESS OWNER EVER . come to find out hes not licensed in Amherst anymore ... Do not use him

I paid a $2,500.00 deposit and was ghosted by the owner after getting every excuse possible why he could not come. I had to use other people phones to get him to pick up the phone, and then he would make excuse after excuse. I had to contact the BBB about getting my deposit back months after he was supposed to start the work.

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I cannot say enough about Jim. Responsive, professional and worked through terrible weather conditions to fix my plumbing issues. In addition, he alerted me to issues that may need to be addressed in the future without any sales pressure. I would hire him again.

I had others look at it and they could not fix it. Infinity was not only able to fix it they fixed it for for less than the others quoted.

Jim called me within 10 minutes & came over that day to assess my sump pump/drain issues. We was very knowledgeable, gave us suggestions & we didn't feel pressured to do anything. My issue was water coming up from the basement floor drains even with a small amount of rain & the sump pump ran all the time. We scheduled the work to be done that week. He was prompt, finished everything in less than 1 day (including digging outside), & left no mess. Our basement has been dry even with the downpour a few days ago! Best thing we ever did. Highly recommend this company - a good plumber is hard to find!

Prompt, knowledge, personal, reasonable

Jim is very professional, did a great job, and I would hire him again. Rates were great.

Did a great job at a reasonable price. Definitely use him in the future if needed and will recommend him to family and friends.

Jim was very courteous and professional. I would definitely hire them again, but hopefully my plumbing problems are over, thanks to Jim's and Jake's excellent work, long hours and endless patience! Jim pays attention to every detail and provides quality work. He always answers his phone and if he cant answer your call, he will get back to you ASAP.