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5 Years In Business

Company Details

Contact

2808 Osage Street, Unit 1W
Saint Louis, MO 63118

Hours

  • Mon: Open 24 Hours
  • Tue: Open 24 Hours
  • Wed: Open 24 Hours
  • Thu: Open 24 Hours
  • Fri: Open 24 Hours
  • Sat: Open 24 Hours
  • Sun: Open 24 Hours
View All Details & Credentials

Achievements

Cost Information

  • Credit Cards Accepted

Ratings

4.7
24 Verified Reviews
  • 5
    22
  • 4
    0
  • 3
    1
  • 2
    0
  • 1
    1

Highly rated for

  • Quality
  • Value
  • Customer Service
Showing 1-10 of 24 results
5.0 Pat K. Arnold, MO
11/17/2022

They were able to come right out and found the problem. Fixed it the next day just in time for this cold snap. Very pleasant to work with. Will definitely use them again.

3.0 Beverly G. Florissant, MO
10/17/2022

{no comments}

Response from Company:

I apologize for your experience. I submitted my findings to the warranty company and had not heard back from them. I have attempted to call you back a few times and the calls went straight to voicemail. I would be happy to help further in any way I can.

5.0 Nicholas R. Arnold, MO
8/31/2022

AC went out in the heat of summer. Bearings were out, needed to replace the motor. He was able to replace it same day

5.0 Jacquelyn T. Florissant, MO
8/7/2022

I was very happy with Johnâ  s work. He had all the necessary parts so I didnâ  t have to wait for an order to be delivered. When it was 101 degrees outside and over 90 degrees inside, this was a blessing. When the work was done, but it looked like the thermostat was an additional problem, He install one that very evening. I appreciate John's work and would highly recommend him. 7/21/2022

5.0 Kilpatric D. Florissant, MO
7/15/2022

It's very rare to find someone these days that will put someone else's needs before their own. It's even more rare to find that kind of integrity in a company. I found both of those qualities in Hively Heating and Cooling. John went above and beyond to help me provide A/C for my parents at a very crucial time. John is, hands down, one of the most fair and compassionate contractors I've ever worked with. If I could give him 500 stars I would. John, you're most appreciated, sir!! Thank you!

5.0 Justin G. Saint Ann, MO
6/18/2022

Frankly, I rarely give reviews but this encounter warranted it. Here we go: On a 100 degree, sweltering Saint Louis afternoon, my 23 year old HVAC system finally called it quits. I knew I was looking at a full replacement and a repair would simply cost more money in the long run as the replacement was imminent. I did my due diligence and got multiple bids. I contacted John Hively and he said he could make it out that night (it was already 6:00 when I contacted him!) He showed up just 30 minutes later and did HIS due diligence checking all the components of the HVAC system before offering his diagnosis, verdict, and the cost of parts and labor. He was incredibly knowledgeable and his proposal was very reasonable considering the extent of the project and he was very competitive against the several other bids I had received - not to mention his warranties were unrivaled. Now, this is where the story gets really good... Because of the heat and my staying at a hotel because my house was 86 degrees, he rushed the appointment... While everyone else was giving a 7-14 day approximation, he was back the next day to drop of equipment and then the following day for the install. From 72 hours of making the call I had cool air again. He estimated a 4-6 hour completion time and his *extremely professional* crew was done in 5. They gave me a run-down on maintenance procedures, double checked everything to make sure the system was functioning as it should be, and were on their way. I can confidently state that John Hively provided the best residential service of ANY kind I've received since being a homeowner. I won't even waste time with bids on any HVAC needs again because Hively Heating and Cooling is my new go-to HVAC service provider. Do yourself a favor and call John. - A very happy homeowner

5.0 Sylvia K. Saint Louis, MO
6/10/2022

Fast , efficient, reliable, neat ,wired in related field 40 years, best install I have

5.0 Richard D. Saint Louis, MO
5/21/2022

Easy to give 5 stars. My 17 year old AC and Furnace died. John Hively responded really quickly to my initial request, came to the house the next day, reviewed several alternatives, gave clear reasons why for my particular home an 80%/16 seer system was the best blend of up front investment vs energy savings and provided a very competitive offer. What is more, because it was the first hot week of the year, prioritized the installation and had a crew onsite performing the install by mid-week. They came and left no trace and even got the humidifier up and running again. After the install he got the mfr warranty submitted and sent me the documentation. Prompt to respond; totally honest. Thank you John! Would definitely recommend you.

5.0 Beverly B. Saint Louis, MO
5/12/2022

John called me immediately after entering info on Angi. I called him the following day, and even though it was a record making hot day he came that evening. After checking out my unit he than checked the thermostat and saw it was turned to 85. I donâ  t know how that happened, as I never turn it up pass 70. He charged me the service charge, and i was ok with that, and most of all his honesty. Someone else may have not been so honest.

5.0 Andrew H. Arnold, MO
5/11/2022

John went above and beyond for us when our AC was not working on a very hot day. He was very efficient and answered all of our questions.

Photos

Hively Heating and Cooling

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