Hero Plumbing Heating and Cooling

Extremely Overpriced!!!! I paid $6,382. to install a new furnace in a 1800sqft house!! I could have purchased two for that price!!! They take advantage of peoples in desperate situations. My pipes burst and showered everything in the basement including the furnace. They would not write in the receipt that the water caused the furnace to go out, which was the source of the problem. (Tech could hardly speak English) I am stuck with an overpriced furnace and a huge debt. Then they did not find the 2nd leak when they repaired the first leak, so I had to have them come back twice and paid $1600 for 2 small leaks. You paying for the fancy Hero vehicles and the fancy houses that these people own. I would think these people would have a hard time sleeping at night, I know I would. The constant emails and messaging are annoying as well as 3 different people coming for one job. Services: Plumbing leak repair, Heating system installation

The customer service was great. the person fixing it was very polite and even explained to me what was wrong. overall I'm happy I hired them.

Horrible customer service, bait and switch pricing.

I was charged $805 to simply repair a toilet flange. $99 for the trip and $706 for the simple fix. I do not suggest Hero as the cost for this simple repair was outrageous. I gave them the opportunity, before posting, to reimburse part of the fee and they declined. It is my fault for calling them. Fool me once. Never again.

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Professional and good to work with.

They retrofit a central air conditioner in our 1920s house with radiant heat (no existing duct work) and it looks great. It is February so the AC canâ  t be run yet, but I expect it to work great. They worked quickly and left with the house just as clean as when they arrived! Thank you Hero!

Service tech was wonderful Thanks Al

Very professional