- Residential Work
Corporate Account
This company is a corporate account and is not screened by HomeAdvisor.
Learn about our screening process90% Recommended
38 Years In Business
Company Details
- Verified Licenses
Hours
- Mon: 12:00 AM - 11:59 PM
- Tue: 12:00 AM - 11:59 PM
- Wed: 12:00 AM - 11:59 PM
- Thu: 12:00 AM - 11:59 PM
- Fri: 12:00 AM - 11:59 PM
- Sat: 12:00 AM - 11:59 PM
- Sun: 12:00 AM - 11:59 PM
View All Details & Credentials
Achievements
Service Details
Areas of Expertise
- Roofing
- Windows
- Siding
View All Offerings and Cities Served
Cost Information
- Free Estimates
- Warranty Offered
- Credit Cards Accepted
Reviews
Write a Review
Showing 41-50 of 545 results
0.50
Linda B.
Detroit, MI
9/20/2023
Tried to put in hidden fees without notifying the home owners who was present. Made the final pricing looked like it was complete in the service set up. Will pay for quoted fees, but NOT willing or able to pay for added hidden fees at end of service date. No communication once service was written up and down payment submitted. Will NOT use this company again. BEWARE!!!!
1.0
Amine Y.
Dearborn, MI
9/1/2023
very poor customer service. I regret having my windows installed with 1800 Hanson. First, my installation got delayed by 2 months. Then, they sent me sub contractors to complete the installation, which has not been done correctly. for example, many metal screws were added to the let to windows that are not part of the design and look ugly, the team did damage my bathroom door, screen door bent and damaged, sub contractors are like Craiglist handyman with no badge or sign on the truck. I gently called 1800Hanson and asked for a quality inspection. it looks like all they care about is the payment and not the quality of their product. Then a lady called me threatening me to either make the payment immediately or it goes to collection without first taking care of my issues. what an attitude and customer service. Plus, I do not have a written warranty. This is purely a scam. they take your business, sub sell it to a local sub contractor, and take their portion or the cake
5.0
Tammy C.
Romeo, MI
6/23/2023
We love our new shower! Ethan and Troy were excellent! Very polite, kind and courteous, also timely and professional. Hard workers and meticulous. I would highly recommend Hansons!
0.50
Manuel G.
Saginaw, MI
6/22/2023
They claim their singles are made just for their company, but lo and behold, they can be bought at Menards. Hanson pays all of their contractors and makes a profit off of their installations. They overorder at your expense, and then the contracted installer, along with Hansons local office, split the money on returns. (Straight from the office manager mouth) The contract that you sign is very generic and not clear. The Saginaw office manager was awful to speak with and blamed everything on his salesperson. I have video recordings of the entire presentation that state inaccurate information. I paid $34,000 plus for a new roof when I could have paid 20k to 25k. I will never use them again. I am still waiting for the leadership team to reach out. Arbitration was the next step in holding Hanson accountable.
2.5
Kathleen P.
Saginaw, MI
6/14/2023
The final bill was much more than the quote
4.0
Jordan M.
Keystone Heights, FL
3/5/2023
The install went great. Very quick and kept us in the loop. Had an issue after the install and getting someone to fix the issue was rather difficult as the person I talked to was quite dodgy and short with me. Would not respond to calls and kept missing self imposed deadlines to get back to me. Finally got someone to make the repairs.
Response from Company:
Hey [Member Name Removed], Thank you for allowing us the opportunity to help you with your roofing project and sharing your experience! I am thrilled to hear that you are satisfied with the quality of work we were able to provide, our products, and thorough approach in craftsmanship. I apologize for the less than stellar experience you had regarding communication with our team after the installation of your new roof. We have taken the necessary steps to resolve the issue, and I appreciate you informing us of your experience and where we can improve.
4.5
Michael S.
Waterford, MI
2/3/2023
Sales pitch is painful, but beyond that is fine
5.0
Christine D.
Saint Augustine, FL
1/6/2023
They were very detailed. Asked a lot of questions and gave good advice.
5.0
Jennifer M.
Bay City, MI
8/9/2022
I was kept up to date every step of the way. Each person I spoke with either on the phone or in person treated me with respect. They kept in contact with me to answer any questions I might have. I would highly recommend them!
5.0
Richard R.
Detroit, MI
6/18/2022
Good friendly working crew did the job in a timely manner no muss no fuss in and out enjoyed watching them do their craft!
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