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HomeAdvisor Screened & Approved
This service professional has passed the HomeAdvisor screening process.
Learn about our screening process97% Recommended
11 Years In Business
Company Details
- Bilingual
Hours
- Mon: 9:00 AM - 6:00 PM
- Tue: 9:00 AM - 6:00 PM
- Wed: 9:00 AM - 6:00 PM
- Thu: 9:00 AM - 6:00 PM
- Fri: 9:00 AM - 6:00 PM
- Sat: 10:00 AM - 6:00 PM
- Sun: 10:00 AM - 6:00 PM
View All Details & Credentials
Achievements
Service Details
Areas of Expertise
- Appliance Repairs
- Cleaning/Janitorial Services
View All Offerings and Cities Served
Cost Information
- Warranty Offered
- Credit Cards Accepted
Reviews
Write a Review
Showing 21-30 of 70 results
5.0
Patrice L.
Halethorpe, MD
8/27/2017
Professional, very knowledgeable, and thorough. Gave the attention to the task the way I would have if I could I have done the repair myself. I like my old appliances better than the new ones. They last longer and haven't required repairs until they were older. I will definitely use Global Repairs again to keep the old appliances working as long as I can. Global Repairs likes the older appliances, too, and was happy to help me keep them working.
5.0
John A.
Millville, DE
8/21/2017
Very informative and helpful
5.0
Melanie L.
Columbia, MD
7/20/2017
5.0
Robin G.
Silver Spring, MD
7/1/2017
generally pretty good though I did have to watch and cross check before letting them go. would hire again but bear that in mind
5.0
Pamela P.
Columbia, MD
6/30/2017
Very quick response. Explained all options & gave choices for proceeding. I chose to have parts ordered and he was back to install them in a few days. Very professional. Would use them again.
0.50
Rhonda N.
Upper Marlboro, MD
6/19/2017
When I initially accepted assistance from Global Repairs I told them exactly what was wrong and what needed to be replaced on my washing machine. My problem is that I physically did not have the ability to remove the top and back of the washer nor did I have the time. The technician went out to look at the washer and determined something completely different was wrong. Hey, he was the professional (or so I thought) so ok. He stated he needed to order a part that ending up taking 3 weeks to receive, he went to install it and found out the washer still didn't work and what he thought was the problem was indeed not the problem. His 2nd recommendation was to replace the entire washer drum or better yet get a whole new washer because the drum would cost almost as much as a brand new washing machine. I called a different company and yep they confirmed my original thought of what was wrong with the appliance, fixed it in a week and guess how much the part was??????. The part was $20.00 !!! YES, it went from Global Repairs telling me I needed to buy an entirely new washer to only needing a $20.00 part. I called Global Repairs, LLC back and told them I wanted my $50.00 service call fee refunded to me because they fixed nothing and wasted my time with their guesswork and their advise was ridiculous. I was rudely told they do not give refunds even if they make mistakes and I should be happy that they refunded me the $300 part I waited 3 weeks for (that never was the problem in the first place). I told her I would give Global Repairs a bad rating on Home Advisor and her response was "I don't care." "We have lots of people that like us on Home Advisor." Terrible customer service, terrible technicians and a complete waste of time.
3.0
Jennifer I.
Montgomery Village, MD
6/6/2017
Timely same day service.
5.0
Karen C.
Columbia, MD
5/22/2017
5.0
Napoleon F.
Lanham, MD
5/6/2017
Very very professional people I like then because they do care about customer, They call me right o way after I shoose then and explain how they work .. Nothing else make the customer happy when deal with professional people.. I love it good job guys
5.0
Ken F.
Ellicott City, MD
4/6/2017
Amad was out service rep and was very professional and helpful.
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