- Residential Work
- Commercial Work
HomeAdvisor Screened & Approved
This service professional has passed the HomeAdvisor screening process.
Learn about our screening process96% Recommended
8 Years In Business
Company Details
- Verified Licenses
Hours
- Mon: 9:00 AM - 5:00 PM
- Tue: 9:00 AM - 5:00 PM
- Wed: 9:00 AM - 5:00 PM
- Thu: 9:00 AM - 5:00 PM
- Fri: 9:00 AM - 5:00 PM
- Sat: 9:00 AM - 5:00 PM
- Sun: —
Achievements
Service Details
Areas of Expertise
- Doors & Windows
Cost Information
- Free Estimates
- Credit Cards Accepted
Reviews
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For the most part they were OK, especially the people who installed the door. Customer service left a lot to be desired. The lady with the British accent decided to show up and was much to bothersome for her own good.
I hired them to install an exterior door3-9-17. The next day I decided not to do the install. I had given them a deposit of $400.00 for the job. I was told they would refund the deposit. I waited 10 days and asked why I have not received the deposit and was told it would take a bit. I called again the next week and the person responsible to mail the deposit was busy and would call back. The 'responsible' person didn't call back. I called on 3-24 and was told the check was in the mail. As of today they have not yet refunded my deposit!
Dear Bruce, We apologise for the delay. As you may have been informed the original check was returned to us because of an address error. I believe our Account Coordinator did confirm your address aagin just a few days ago, and had a new check issued and mailed to you the same day with a tracking number. Please don't hesitate to inform us if you need further assisitance, and again we apologise for the delay. Thank you, The GlassMogul Team
Had to shim door. Fix did not last. Courteous and fast.
Total lack of communication. Salesman sai they could do project, installer disagreed. Owner came by and told us sure they could do the job. No follow up from company. After 10 days, I called them. They said the screen door was being manufactured and they would receive by Friday and be out Monday. They did not get screen door and never informed us. After I called on Monday 1 hour after they were suppose to be on the job, they admitted to not having a screen door. I gave them 72 hours to get one and finish project. They managed to complete with a couple of hours to spare. Work seems to be fine, door and screen is as described. Installer was professional and friendly.
They show up on time.
Scheduling was a challenge but they were responsive to our needs and did complete the work when they promised.
nothing
Service people were efficient, fast and 100% professional
Courtesy to my wife
Photos
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