Floor Coverings International of Reno

Michael, Oscar, Audrey, and everyone at Floor Coverings International went above and beyond for me, which was a palate cleanser after the contractor I’d initially hired and paid became nearly unreachable. FCI promptly responded to my inquiry, and a had a vendor out two days later. Michael was kind and helpful, and brought samples in the flooring type and colors I was most interested in. He helped me choose flooring that was within my budget, provided a very conservative quote(compared to what I’d received from my contractor), and made sure I knew who would take over for him during his leave. Audrey was kind despite my myriad of questions and concerns, flexible in scheduling, and put my mind at ease over the items I wasn’t able to get moved out. Oscar was consistently early for our scheduled meetings, communicated all necessary information, and checked in with me daily with photos and updates on their progress. My new floors were installed in less than a week and are perfect. Thank you

They were very quick and professional with their quote and installation timeframe

Gr8 installers. Neat & clean.

Very professional, punctual, shows interest in building a professional relationship, reasonable cost and great quality workmanship.

The quote process was extremely fast and professional. However, there was a brief communication issue during the final selection of the flooring, but it was eventually resolved. The initial installation date did not happen because the installer called in ill the morning of the install. A second date was set for two days later. That installation went smooth and by the numbers. The installer, Cameron, was very pleasant and went above and beyond in transforming my floor in the guest bathroom.

Replaced carpet in family room with hardwood. Asked contractor to match hardwood floor 20 years old in rest of house and they did a GREAT job . Responsive to our requests and timing. Cleanup was also well done

Bear was incredible in each and every way. Quick response, met on site on his time. Very courteous, very professional. Highly recommended

The crew was awesome. Management was awesome. I will use this company to finish my other rooms later down the road.

Excellent experience!

He was very professional and friendly