Five Star Heating and Air, LLC

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99% Recommended

16 Years In Business

Company Details

Verified Licenses
Veteran Owned

Contact

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10361 Driftwood Road
Jacksonville, FL 32246

http://fivestarheatingandair.com

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Hours

Mon: 8:00 AM - 5:00 PM
Tue: 8:00 AM - 5:00 PM
Wed: 8:00 AM - 5:00 PM
Thu: 8:00 AM - 5:00 PM
Fri: 8:00 AM - 5:00 PM

Sat: Closed
Sun: Closed

Details

In Business Since 2007

Experience Service You Can Trust!

Here at Five Star Heating and Air, LLC, we truly believe in Five Star customer service and quality of work. You can count on us to fix your problem with fast and friendly service. Family owned and operated by a Retired US Navy CPO and bonded Florida Notary. I avoid selling customers new equipment through expert troubleshooting and repair skills. If the unit is deemed too old to put alot of money into, then I am the one to be choosen to replace it. I do so using high quality materials and top rated equipment as in, Ruud, American Standard, Goodman. I service all brands and appreciate your business.

How We Got Started

I chose to work in this industry because I chose to work in this industry because It's in my field of work dating back before the Navy...

We started in this industry in 2001.

We describe our business as Family owned and operated

Community Involvement

Bonded Notary

What is the best thing you like about your work?

I think it's kinda like it was in the navy when you got a pat on the back, makes you feel good to ma

Credentials

State Licenses

Certified Class B Air Conditioning

#: CAC1821355

EXP: 8/31/2024

Green Certifications

EnergyStar.gov - Home Performance with energy Star
Mainstream Engineering corp. EPA clean air section 608 , EPA Lead Renovator Certification R-I-8865-10-02198

Awards

Customer satifaction ongoing..............
best of home advisor award 2014

View All Details & Credentials

Achievements

Service Details

Residential Work
Commercial Work

Areas of Expertise

Central A/C - Service or Repair
Heat Pump - Repair / Service/ sales
Thermostat - Install or Replace
UV Lights
Florida Certified HVAC Contractor

View All Offerings and Cities Served

Cost Information

Free Estimates
Trip Charge May Apply
Credit Cards Accepted

Ratings

4.9

80 Verified Reviews

5

75
4

4
3

1
2

0
1

0

Highly rated for

Quality
Value
Customer Service

Reviews

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Showing 1-10 of 80 results

5.0 Sofia S. Jacksonville, FL

3/18/2022

Repair or Service a Central Air Conditioning System

I was very pleased

Response from Company:

Thank you so much for your review and please call again if needed. Take care.

5.0 Mike, sr. D. Null, FL

5/6/2021

Repair or Service a Central Air Conditioning System

5 Star Heating and Air is a phenomenal company!!!! Brandon represents the name of his company; he’s a “5-STAR” young man who truly knows the business of Heating and Air Conditioning!!!! I am extremely pleased with their response time to my initial call, the timely manner in their performance of the repair issues that needed to be done...and, most importantly, their professionalism they demonstrated at my home. I would highly recommend this company....so much so that I would do a commercial for their company!!! Their company is well-named, “5 Stars!!!!”

Response from Company:

Thank you so much for your review of our company, My dad and I ran the company until he sadly passed and I'm keeping it going. licensed and insured and still trucking. thank you for your business! and I apologize it took a while for us to respond to your awesome review. Will be checking them more often. thank you again for the review and for your business.

5.0 Dondra O. Jacksonville, FL

9/14/2020

Repair or Service a Central Air Conditioning System

Very communicative! (More than I need, but better to err on the side of being educated!) Quick response time, reasonably priced. My air conditioning is blowing cool, and my house is back to normal. Very pleased.

Response from Company:

Thank you so much for your review. He does like to explain and communicate what he is doing so there are no surprise charges before he continues and you're right about better to get the info and not be surprised or even shocked when billing time comes. I'm working with him to slow it, cause the customer really doesn't need to know everything about air conditioning. If I could I would hire someone he could train. The times are not right at this time. They would be a good asset for learning with him.

5.0 Ken I. Jacksonville, FL

2/21/2020

Repair or Service Furnace or Forced Air Heating System

Brandon arrived right on time. As he worked on the systems he explained everything to me in detail. I asked questions and got answers immediately. He wasn't pushy about selling me this or that.After he was finished, he put things back and cleaned up the areas he was working in. He even wiped down the furnace. VERY nice young man. I'd highly recommend 5 Star Heating & Air.

Response from Company:

Thank you for your review of our family business, I'm proud of Brandon and all he does to help everyone and helping build this company.

5.0 Blaine K. Jacksonville, FL

1/14/2020

Repair or Service a Central Air Conditioning System

Great communication before and during the service. Everything was explained thoroughly and the pricing was reasonable and transparent. Highly recommended!

Response from Company:

Thank you for reviewing our company and thank you for your business, Brandon always does what he can do to make customers happy and get the job done right the first time.

5.0 Gene M. Jacksonville, FL

4/11/2019

Repair or Service a Central Air Cleaner

Been using Five Star about 3 years now. Yesterday (4/10/19) was our annual check-up. The first year was an emergency, the heating system went out. Since it was so close to our spring cleaning/check-up, we had them do the service. Their prices were fair, they were always prompt. Our system is getting old and hoping to get a couple of more years out of it. But when it goes, Five Star will install a new unit.

5.0 Don J. Jacksonville, FL

6/19/2017

Repair or Service a Central Air Conditioning System

They were very courteous and kept us informed about the progress of the work as it was being done.

5.0 Hong P. Jacksonville, FL

6/4/2017

Repair or Service a Central Air Conditioning System

none

5.0 Jacksonville, FL

4/8/2017

Install or Replace a Thermostat

5.0 Terrie H. Jacksonville, FL

4/7/2017

Repair or Service a Central Air Conditioning System

The technician was extremely knowledgeable. He explained every step of the process asking my permission to move forward when applicable.

Response from Company:

Thank you so much for your review and please call again when needed. We appreciate your business

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Photos

Five Star Heating and Air, LLC

Another happy customer

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Rotten floor changeout

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