Ellis Design Group, LLC

Thank you Pat for your wonderful review. I enjoyed assisting you with the redesign of your kitchen.

Thank you, Tom, for taking the time to write this review. My goal is to be as clear as possible when speaking with clients. During our initial phone call you were quoted $5000 - $10,000 and when you questioned me on that, I advised you that a considerable amount of work was required by the city including engineering. Even though you had the existing shell of the space, your project was equivalent to that of a new home. Due to the nature of your project the city additionally required us to draw all four elevations of the other home on the property. The drawings went through the city without being returned to us, as the required drawings including plans, sections, elevations, details, lighting & electrical, HVAC, notes and calculations were included. The amount of work in the drawings you received justifies what was invoiced. Your final invoice was almost $1000 dollars less than I quoted and it included the engineering bill and all four elevations of the other home on the property, which I was not planning on. Engineering costs are typically not included in my estimates and are billed separately by the engineer. When you received the invoice you questioned the amount again and I reminded you of our original conversation. I am sorry for the confusion, I always want our clients to be happy. Sincerely, Carol Ellis, Allied ASID Interior Designer