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HomeAdvisor Screened & Approved
This service professional has passed the HomeAdvisor screening process.
Learn about our screening process96% Recommended
9 Years In Business
Company Details
- Verified Licenses
- Bilingual
Hours
- Mon: Open 24 Hours
- Tue: Open 24 Hours
- Wed: Open 24 Hours
- Thu: Open 24 Hours
- Fri: Open 24 Hours
- Sat: Open 24 Hours
- Sun: Open 24 Hours
View All Details & Credentials
Achievements
Service Details
Areas of Expertise
- Septic Installs
- Septic Repairs
- Septic Maintenance
- Septic Pumping
View All Offerings and Cities Served
Cost Information
- Free Estimates
- Warranty Offered
- Credit Cards Accepted
Reviews
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Showing 1-10 of 60 results
1.0
Jeff P.
Startup, WA
4/28/2026
I hired them to pump the tank and locate the drainfield. They filed a report with the county stating they ?inspected? the wrong type of system (stated pump vs actually it was gravity) and that tank needed replaced because surface defects in concrete lid. Never located drainfield. Refused to even discuss repair, wanted $16k to replace tank. Got quotes for $8k from others and eventually had tank repaired and drainfield tested for $250. Slick web page, total scam operation.
Response from Company:
We want to clarify the scope of work and communication on this project, as the review does not reflect what occurred. During the property sale inspection, cracks were identified in the tank lid. A drainfield stress test could not be completed due to no water being available on site. Further evaluation was paused while addressing the tank condition, and follow-up visits were later canceled by the homeowner. The customer proposed a repair approach involving patching the lid that may meet other agency standards and requested that we sign off on it. We met in person to review this in detail. However, those standards do not automatically meet Snohomish County Health Department requirements for septic systems. The customer stated they had written approval from the Snohomish County Health Department. We advised that we would reevaluate upon receiving that documentation, but it was not provided. Given the absence of verifiable approval and the context of a property transfer, our recommendation was tank replacement to ensure compliance and reduce risk for all parties involved. The pricing referenced reflects a full-scope solution, including design and decommissioning, not a limited repair or replacement-only scope. We did not receive further communication after that meeting. If there are questions about the inspection, findings, or requirements, we are available to review the details directly.
1.0
Whitney W.
Mount Vernon, WA
8/30/2025
Do not hire. They will take advantage of you. We had them out to pump our septic system. They told us our drain field needed a jet-vac treatment (quoted at $3600) and possibly a new pump (quoted at $5000). They filed a report with the county saying that our pump was deficient and we got a letter in the mail saying that we had to take care of it. Those prices seemed really expensive to me so I called around. Multiple other septic companies told me not to hire Septic Solutions as they had often get calls like this from customers questioning prices and if the recommended services are really needed. I had { remove company name} Septic come out for an inspection instead. { remove company name} said that everything was working perfectly and if the jet-vac and pump were needed { remove company name} would charge 5000 total. I had to pay for an extra inspection to get things cleared with the county. Do not hire Septic Solutions. They were not honest and preyed on my lack of septic knowledge. I will be using { remove company name} Septic in the future.
Response from Company:
When is a service ?needed?? Before the issues cause a disruption or after, when the service is only temporary and a short term fix? Waiting to perform the service when it is ?needed? at that stage is only a stopgap. Our philosophy is prevention. Short term pain for long term gain. We believe it is better to give customers options before an emergency when they feel like when they have no choice. Regardless, thank you for your feedback. We regret that our recommendations left you feeling taken advantage of. That is never our intention. We have not been able to locate a record for this job, but we would welcome the chance to review it for areas of improvement. (We?ll update this reply if we hear back and can confirm the details) We stand by our technicians and our process but are always looking for areas of improvement. Our commitment to you is that we will continue to improve our communication and provide a better customer experience.
5.0
Diane F.
Oak Harbor, WA
2/18/2025
They were great, gave an estimate and were on time and professional.
5.0
Kevin B.
Marysville, WA
10/17/2024
Quick, efficient, good rates, very knowledgeable!
5.0
Google Review
8/8/2024
Gave me helpful information and were very efficient.
Response from Company:
Thank you for your review! We’re glad to hear that you found our information helpful and our service efficient. Your feedback is valuable to us, and we look forward to assisting you in the future.
5.0
Keith C.
Monroe, WA
2/25/2024
The price match but honestly they really don’t have to because they are the cheapest I. The area. They do quality work.
5.0
Sandra M.
Lynnwood, WA
11/15/2023
Easy to work with, provided 3 options for the extra repairs we require to fix our septic drain field, including informative information for each option.
5.0
Betsy S.
Lake Stevens, WA
10/11/2023
Timely, courteous, thorough, communicative, knowledgeable. Between scheduling, diagnosis, pumping, and pump replacement, all employees were pleasant and forthright. We wholeheartedly recommend this company!!
5.0
Mikaela C.
Lynnwood, WA
9/18/2023
Incredibly responsive, reliable, honest, and efficient company. I cannot go into all of the ways Pavel and his team helped us during a very financially difficult year compounded by a septic system failure. He is an honest, patient and kind person who will give you facts and thoughtful pragmatic recommendations. His crew was always on time, respectful of our property, kind to us and our very curious children. We will absolutely only work with them in the future for all of our septic system needs.
4.5
Barbara S.
Arlington, WA
9/8/2023
They were professional in every way possible. Pavel showed up right away as soon as I had an issue. His team showed up that very same day. The workers were professional, very hard-working, polite, and did an excellent job! I would very highly recommend this company to anyone looking to have any septic work done
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