Doylestown Builders

Thank you so much for your 5-star review, David! Your opinion is greatly valued and appreciated.

Hello valued customers, as you may have seen all. our other ratings are 5 or close to ..why could we not make this customer happy? Please read on if you are curious ...Our goal is to have our customers rate us a 5 because they were satisfied with the work. Some of our projects are estimated with a clause about additional costs if the job runs over .......I went to this house to review the working lady asked for, we were asked to dig out the old grout (maybe 2 years old), grout lines less than 1 /8 ins we used a special diamond saw blade 2 1/2 in size ... the area was approx 400 sq feet with huge 2 ft x 4 ft tile I identified four of these huge tiles were loose and needed resetting ok no problem this was how the estimate was written up, once my crew had removed the grout it turned out there were 12 loose huge tiles need resetting or three times the original estimate, then the lady asked us to replace one of this large tile each one weighs about 50 lbs each and we had to very careful when we cut the new one to fit we didn't break it, this tile was also by the basement entrance so we had to remove wood trims as well. I gave her a bill for work to date, she was VERY. happy with the work we did we also put in epoxy grout in the floor and she loved the new look, I said I had to pick up a check for the work so far, I gave her a $250 discount, she wrote me a check I put the check in the bank...next day she texted said we were fired she was going to complain and put a stop payment on the check ......notice she did not write any words of complaint... why not... every now and then I get an unusual situation... in over 1,000 jobs never had this happen before when the owner says she is happy with the work pays the bill then puts a stop payment without a written complaint to me.