DaBella - Eugene (Roofing)

Pressure sales which resulted in misinformation. Even when I tried to stop the pressure they continued to hound me and I succumbed to the pressure. My new roof is well done and the workmen were courteous. I have no complaint about the work. My complaint is the persistent pressure and the misleading offer. I was told that the price quoted for my roof included new gutters. The edocument did not include the gutters. When I questioned the document I was told that I had also signed a document that included the gutters for another $4000. I refused to pay the price and ultimately was told that there was a mistake and the gutters were not included so the order was cancelled. I hate to think what would have happened had I not been persistent. The roof was too expensive but that?s my fault for succumbing to pressure

We were provided exemplary service through DeBella and their Reps Chase and Ethan. We had their crew replace our 30+ year old roof and gutters, and we were so thankful they came out before the first winter storm! They were and are friendly and personable, as well as knowledgeable about their products. We also love the transferable warranty should we ever sell our home, the roof and gutters replacement/repairs will be taken care of by DeBella. Great lifetime purchase!! Great experience!!

Had Evan and Sasha come to inspect my windows. Very professional, and answered all my questions about how my new windows will benefit me. I am very excited to have this high quality product to protect my home

Leon and Riley did the best job and I couldn't say enough wonderful things about these gentlemen. Update- I absolutely love the job that was done. Everyone was fantastic. If you need any help call Leon!

Evan & Sasha were very nice, answered all of our questions, showed us the problems with the roof both physically, video and pictures. Willing to find what would work for us on our fixed income finding a reasonable we could work with.

Skyler and Zach came out today to help me with my roof project. After seeing their system and not only the value of it but the competitive price they gave me made me going with them on the same day a no brainer. Highly recommend these two and this company.

Robert came out this past Friday for a roof inspection and we had a great experience. He was very professional, respectful, and not pushy at all, and really took the time to walk us through everything he found. We originally just had a standard roof, but he did a thorough presentation and clearly explained the value of upgrading to a solar roof in a way that actually made sense for us. He went over the warranty in detail and made sure all of our questions were answered before we made any decisions. We never felt pressured and really appreciated how informative and helpful he was throughout the whole process. Great communication we’re excited moving forward!

Agressive sales tactics and lack of transparency. I greatly regret getting sucked into a very overpriced roof.

I, like many others, gave a positive review of this company a while ago before any work was completed. I would now like to revise that review to an extent. It's true, that the sales force are, or were in my case professional and likeable, however, once the work gets done and they want you to approve it they won't stop hounding you until you do. I was sick for a few days after completion of the project and needed to rest in bed but they wouldn't stop hounding me or let me get the rest I needed. The salespeople are professional, the business is not. They contract out the work which anyone can do on their own accord. And in their advertising they say most jobs are between 10,000 and 20,000, don't believe that for a moment. If my opinion, the only thing this company does well is hire the right people to get you to sign on the dotted line. To anyone reading this, no I would not recommend this company. And to DaBella (owner) don't bother replying, I know you don't care.

Great company to work with. Very organized and professional. They took care of everything.