Custom Cleaning Service

Book Now
Book Now
HomeAdvisor screened and approved seal

HomeAdvisor Screened & Approved

This service professional has passed the HomeAdvisor screening process.

Learn about our screening process
Learn about our screening process

8 Years In Business

Company Details

Contact

244 West Hamlet Road
New Castle, ME 04553
http://customcleaningservice18.me

Hours

  • Mon: 12:00 AM - 11:59 PM
  • Tue: 12:00 AM - 11:59 PM
  • Wed: 12:00 AM - 11:59 PM
  • Thu: 12:00 AM - 11:59 PM
  • Fri: 12:00 AM - 11:59 PM
  • Sat: 12:00 AM - 11:59 PM
  • Sun: 12:00 AM - 11:59 PM
View All Details & Credentials

Achievements

Service Details

  • Residential Work
  • Commercial Work

Areas of Expertise

  • Home Cleaning
  • Commercial Cleaning
  • Indoor Window Washing
  • Move In and Move Out Cleaning
  • Post construction cleaning
View All Offerings and Cities Served
Deals

Cost Information

  • Free Estimates
  • Credit Cards Accepted

Ratings

4.5
47 Verified Reviews
  • 5
    37
  • 4
    5
  • 3
    2
  • 2
    1
  • 1
    2

Highly rated for

  • Overall Rating
  • Value
  • Customer Service
  • Quality
Showing 1-10 of 47 results
1.0 Kitty H. Boothbay Harbor, ME
4/2/2026

I am disabled and low-income. I used this service in the past but was not satisfied with the arrangements we agreed on; they weren't able to provide monthly maintenance after the initial deep-cleaning. I also asked them NOT to clean certain areas which I could do myself using my own non-toxic cleaning materials. They were very professional and very expensive, but I won't be able to use them again.

5.0 Jackie P. Brunswick, ME
5/30/2025

2.0 Holiday C. Wiscasset, ME
12/6/2023

Do not believe what you are told by this company!!! I live out of state and ordered a deep cleaning for my disabled brother to include: carpets shampooed, inside windows washed, walls washed, his bathroom cleaned and the refrigerator. Three women showed up and argued about who was supposed to bring the carpet shampooer. They couldn't wash the walls as promised because they aren't insured to stand on a ladder. Never mentioned to me upon hiring. Skipped windows. Did not do the refrigerator. Conducted a basic cleaning that I could have hired a church member to do for less than $350. I requested my money back or send another work crew out to complete what I ordered. The owner Bobbi refused and stopped communication with me. These are hard times for everyone, especially those of us from Maine but mostly for our disabled honorable men and women who the state can not adequately fund due to supporting people not from our country/state. Now, add on wasting money on a cleaning company that can not follow through with what they agreed to. Better get everything in writing if you want to hire this bunch!!! Save your time and money and hire someone else!!!

4.5 Jennifer S. Newcastle, ME
11/9/2022

everything went fine. have only come once so far.

5.0 Robert V. Boothbay, ME
10/16/2022

Excellent service on short notice.

4.5 Becky T. Boothbay, ME
2/6/2021

Very good communication, great cleaning job! Fast and thorough.

5.0 Doroth F. Boothbay Harbor, ME
9/6/2020

Jennifer was great and I look forward to seeing her the first of every month. She was fast, thorough, pleasant and overall excellent. I had had the same cleaning help since moving to Boothbay Harbor in 2005, and then she needed to retire. I think this service is going to satisfy my needs completely as long as Jennifer Newastel is the one. Thank you. Dorothy Ferrell

5.0 William H. New Harbor, ME
7/9/2020

Trudy is the best! Keeps the trains running on time. I really need to be able to trust Trudy and Bobbi as my vacation rental property is 1000 miles aways.

1.0 Carmaleta H. Waldoboro, ME
7/8/2020

I was not happy at all .I asked to have everything brought to me to decide what could be thrown away many things in my bathroom was discarded by cleaning ladies that I would like to have kept they cleaned the bathroom and didn't even clean the shower. One of the girls took 5 smoke breaks in 4hours. I did tip them each $20. I did tell the lady on the phone I will have them back on Friday and will remain in side the house. Because I really need this done. I paid $64.an hour for this that's over 3 times more than I make an hour. Once the job is done I wont have them back.

Response from Company:

I am sorry that you feel this way. We tried to call to make things right with you but you refused to speak with us.

5.0 Bob F. Waldoboro, ME
3/12/2020

Jody E. works hard and is very obliging. I strongly recommend her.

Photos

Custom Cleaning Service
5
Deep clean

HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information representations set forth in those profiles as they are self-reported by the Service Professional.

To find more licensing information for your state, visit our Licensing Requirements page. Note that some states require local or county level licensing and you should verify whether or not your pro is properly licensed.

Seal of Approval

What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

  1. Verify Trade License
    HomeAdvisor checks to see if the business carries the appropriate state-level license.
  2. Verify Insurance
    As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
  3. Verification of State Business Filings
    For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
  4. Criminal Records Search
    HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business.
  5. Sex Offender Search
    We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
  6. Bankruptcy Search
    We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
  7. Legal Search for Civil Judgments
    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
  8. Liens Search
    We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
  9. Identity Verification (SSN)
    HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. This check applies primarily to smaller business entities.
  10. Identity Verification (Reverse Phone Lookup)
    We conduct a reverse business phone lookup to identify records matching the phone number information provided by the business.



NOTE: Member service professional information confirmed as described above may change or expire over time; while HomeAdvisor attempts to maintain accurate and up-to-date information, and confirms changes when notified, we cannot guarantee that profile and screening information is accurate. Therefore, we recommend that before working with a service professional you verify that information presented is still current and/or acceptable to you.
Please see HomeAdvisor's Terms and Conditions for a full description of how we screen Service Professionals

**Only for U.S. service professionals

Final Step - Confirm Your Appointment:

Confirm your appointment with on , - Change


Required
Required
Required
Required
 
 
 

By clicking Confirm Appointment, you affirm you have read and agree to the HomeAdvisor Terms & Conditions, and you agree and authorize HomeAdvisor and its affiliates, and their networks of Service Professionals, to deliver marketing calls or texts using automated technology to the number you provided above regarding your project and other home services offers. Consent is not a condition of purchase.