Craftsmen Roofing & Exteriors

Bryan Baker is the contractor who we worked with and I must say he made everything a great experience. He was very thorough and stood by his word throughout the entire process. If something wasn’t exactly like we wanted it he made sure we were 100% satisfied. They also replaced vinyl siding on our massive 2 story house and the installation crew nailed it. I hate seeing wavy vinyl and his crew did an excellent job to ensure there was nothing wavy on my house. What is often a stressful process turned out to be actually enjoyable. So happy with Bryan and his team. Response times were also impeccable. Bryan would keep me informed if there were delays and responded to my texts and phone calls that would have been after hours for most. Thank you!

I have been working with Craftsmen Contractors for almost 5 years. Last year, they installed my roof and helped me with the mold abatement, and now I have zero mold in my house. They are an excellent company and extremely easy to work with.

Alvin did a great job working with our insurance company not only getting roof replaced but the siding as well very smooth process.

Our roof installation in Nicholasville turned out great. The crew worked efficiently and cleaned up everything before leaving.

I had a great experience with this contractor. Jason repaired the trim on the side of my house, and the quality of the work was excellent. Everything looks clean, sturdy, and professionally done. He was punctual, efficient, and communicated clearly throughout the process. I really appreciate the attention to detail and would definitely recommend their services to others. The service far exceeded my expectations.

High prices, very poor communication

I am so thankful I was able to find Craftsmen Roofing to help when we were in the process of selling our house. They made time for us super quick, Jason McLennan was so helpful in explaining everything from the insurance process to our specific roof details. I would highly recommend!

Our neighborhood was hit by a devastating hailstorm in 2022. The vinyl siding on the north sides of everyone's house was pocked with holes and gashes, roofs catastrophically damaged, broken windows, battered cars, tree limbs everywhere. Certainly, we had all seen storm damage much worse than what found after our storm, but we all braced for the challenges ahead: clean up, repair and even rebuild. As we picked up the pieces around our yards, contracting companies descended on our neighborhood. Dealing with the insurance end of the equation was already becoming a marathon--but the looming questions, who should we choose to repair our home, who will do the job well became a worrisome preoccupation for us and all of our neighbors. Our former neighbor, Ben F, drove by one day, and seeing me in the yard cleaning up, he stopped by to check in with us. Ben listened empathetically. He told us he had started to work for Craftsmen and asked us if we wanted him to give us an estimate. Ben told that us he had been impressed with the team at Craftsmen, that he had found a workplace guided by principles of integrity. As he put together the estimate, Ben was thorough and thoughtful, answering our endless questions with considerable knowledge and good advice. We trusted Ben as a friend, and after looking at other companies, we decided to go with Craftsmen--not only on Ben's recommendation, but on other positive feedback we received from people who had worked with them through the years. Over the course of a year of work, there were some issues that arose, perhaps not surprisingly, but each time and overall, Craftsmen listened to our concerns and acted fully to resolve them. But what made the difference was the consistent assurances we got from Phillip P, one of the company's owners, that Craftsmen would correct any issue to our satisfaction--a promise that our patient contractor, John B, followed up on, as we likely drove him crazy with anxiety filled texts. Steven S at the office ensured that we were scheduled for our repairs and any follow ups that came after. Ben’s hard work, Phillip's word, John's follow-through and the teamwork at Craftsmen all mattered! This experience has taught us that in the process of home repair and restoration (and I imagine in renovation too), you cannot let the idea of the perfect get in the way of the good. And Craftsmen delivers the goods! We have finally, and thankfully, come to the end of repairing our home! We 100% recommend Craftsmen if you are looking for a solid, local company that operates on principles of integrity and that goes the extra mile to ‘make it right.’ Craftsmen, like other companies following the hail event, met a different sort of storm—a storm of people needing repairs. The unusual circumstance meant that Craftsmen had to learn how to navigate a disaster event along the way. But as they learned best practices in the aftermath of our storm, they stood by their work. Now, as we stroll through our neighborhood, we often note how lucky we were to have made the best choice! Thank you, Phillip, Ben, John, the men and women on the construction and window crew, and everyone at the office for your dedication and hard work!

All around would recommend this company.

I was very impressed with every individual I encountered working with Craftsmen contractors. Knowledgeable and dedicated and committed to getting my house reroofed efficiently and quickly. A great company to work with.