Comfortable Climate Heating & Air Conditioning, Inc.

If I could leave no stars for this horrible company, that would be too many. Called on a Saturday due to a problem with our heat. The sent out a helper (their word) was nice but due to a slight delay, the owner, Jason, called his helper and was bent out of shape because he assumed he was "standing around wasting time and money." We had a broken thermostat, and they wanted $100 to replace it (connecting five wires), $100 for a fuse (even though we had aone on hand) and $199 for the service call. We had to wait for the helper to go get a new fuse. I have NEVER been spoken to so rudely by a business owner and treated with such distain. We are on a contract with them, so they service our HVAC regularly and are paid upfront for a yearly contact. We are supposed to receive a 10% discount on any repair -- we didn't get the discount. When leaving, I asked for a receipt and was told they could email it. They were also disappointed we were paying by check. Hire another company.

We have set up an annual maintenance program with Comfortable Climate Heating & Air Conditioning. I doing so we dealt with a most helpful, courteous and informative employee who answered all our questions. A first visit was scheduled and the technician provided advance notice of her arrival. She was professional and provided important information about our system. Overall, we are very much satisfied with our initial experiences and would recommend this firm.

My ac suddenly stopped working in the middle of a heat wave they got someone to come and diagnosis the problem and then have someone come after hours to install a new system. Everyone was very professional and kind.

Was my first time dealing with them..Went great !! Very polite and professional..From the initial phone call to the job that was done everything went great !!

From the time I made the appt for maintenance, until the time it was complete, we received nothing but professionalism. The young lady on the phone was pleasant and helpful explaining what would take place and when. We then received updates (text and email) along the way from the tech and the business, explaining who would be technician completing the service call and when they would be there. They arrived early and completed the service early. Both technicians were extremely professional and respectful. Would recommend highly.

Due to Covid 19 there was a short supply of 75 gallon water heaters. Other plumbers could not find any. It took an extra day put they found one. All is good.

Quick response. Installed exact product I requested.

They are good

A

Quick service. Polite, listen to what I wanted, no pressure