- Residential Work
- Commercial Work
HomeAdvisor Screened & Approved
This service professional has passed the HomeAdvisor screening process.
Learn about our screening process67% Recommended
36 Years In Business
Company Details
- Verified Licenses
- Bilingual
Hours
- Mon: —
- Tue: —
- Wed: —
- Thu: —
- Fri: —
- Sat: —
- Sun: —
Achievements
Service Details
Areas of Expertise
- Chimneys
- Fireplaces
- Masonry
- Specialty Cleaning
Cost Information
- Free Estimates
- Credit Cards Accepted
Reviews
Write a ReviewMore than satisfied with the quality of Chimney Cricket's work. Scheduling and clean-up were perfect.
Great job, thanks
Good
Fantastic job. Knowledgeable and helpful. Had a couple other estimates. This company was the only one that actually went up onto the roof to inspect the chimney.
very professional and informative
No shows across the board, and a bunch of poorly crafted excuses. Brain dead owner.
Crew arrived at appointed time, finished on schedule, and clean-up was so complete, I could not tell they had been there.
Very satisfied.
Beware of this company. We had an appointment for them to come out to give us an estimate for a new front porch. They never showed and didn’t call. Three days later the owner returned my husband’s call and apologized for the mistake. We got an estimate and he gave us 10% off because of the inconvenience. We financed through them and waited for our work date. My husband took off of work because we were told they needed someone home. At 11:30 the day of the install, when nobody had called or shown up my husband called and they said, sorry nobody can come today. They gave us another date 3 weeks later saying that it was no problem doing the work even though it was half way into November. That day came and we came home at lunch time to see the progress to find nobody here. When my husband called, they said that someone had been out to start the work and were then called to another job. We were told they would be back the next day. It was a lie. Nothing had been started and from that day on we couldn’t even get them to return our phone call. A month later, my husband had to cancel the financing because it was clear they were never going to provide the service they promised. DO NOT use this company. We have a cracked and falling apart porch that we’re stuck with now until spring when we can try to hire another company. We’re hoping that not getting it fixed will not cause more problems with leaks, etc.
[Member Name Removed], we're very sorry for your recent experience. Our company has delayed the all masonry exterior projects until the spring. Our team has been in communication with your husband on your project. It's unfortunate that we couldn't complete the job at your home the days we were there but again this was simply do to the weather. Sorry for any inconvenience this may have caused.
Waited 2 weeks to get an appointment. The guy came in and looked up the chimney told me I had a crack in the fireplace and I needed to pay $3000-$4000 to get it repaired or buy a vent free unit they MIRACULOUSLY had “in the van for $1500 (how convenient). He told me I had to pay $200 for this... no cleaning... just looked up there and said oh I can’t do it you owe us $200 and it cannot be applied to the repair unless you give us $550 today! What a scam... DO NOT USE THIS COMPANY, hire a company that will come out and give you a quote. Not a company that will charge you for doing ABSOLUTELY NOTHING. I’m disgusted.
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