Champion Window Company of Nashville

We contracted on 10/22/19 with Champion to have all the windows replaced in our home. It was nothing but errors after that point. Our salesman did not count our windows correctly (was off by two) and that had to be corrected before he got out the door. He also told us the windows would be installed by Thanksgiving. The next person to come to our house was a week later than expected. We then discovered that our salesman did not write in the correct column on the bid so grids had not been included. After getting that worked out we were told our windows were ordered but would not be installed until mid December. On 11/27 got a call from yet another person saying that **corporate** had kicked our contract back because the profit margins were too thin so Champion was backing out of our deal. We had a signed contract (which obviously meant nothing to them) and they had our 25% deposit since 10/21. Was told there was no recourse. We were treated badly through the whole process. I would caution anyone who is thinking of doing business with them that they cannot be trusted to stand by their signed contract and have little regard for the inconveniences they put homeowners through. Do not do business with this company.

Found a few scratches and they ordered me new windows, no questions asked. Very happy with the windows. A very noticeable difference in the temperature on the second floor!

Windows installed properly including insulation. Beautiful job especially on wrapping windows.

This project was actually done last fall. We are very happy with the result. Everyone we had contact with was professional and courteous. The quality of product and workmanship is excellent.

good, don't have windows yet

I'm happy with it. Looks good.

They were very nice people.

I like their work and product very much.