Pacific NW Restoration, LLC

I hired Pacific Northwest Restoration in September 2025, but as of April 2026, the job is still incomplete. What should have been a straightforward process has turned into one of the most worst and disgusting encounters I've ever had with anyone. I have never ever met someone like the owner Rob. The lies are unbelievable.Forget everything you've heard about used car salesmen; wait until you experience what they did. I'll update this review with full details once the work is finally finished, but I wanted to document the timeline for anyone considering this company.

I highly recommend PNW water restoration!! They answered all my questions. They provide great customer service I will definitely be using them again

Excellent team of professionals! Unfortunate water damage due to flooding in my neighborhood led to my basement to be damage, seemingly beyond repair. Their team came the same day and removed the water within a few hours and began the drying process. Trusted them with the restoration and it looks better than before! So thankful for Pacific NW Restoration. Would recommend them to anyone!

Responsive, knowledgeable and great people to work with

They did great on our exterior project! The crew was easy to work with and Robert was very communicative. Plus they made us aware of issues in our home we didnâ t even know about and offered a budget solution! Highly recommend their services!

I needed emergency mold removal and they were able to provide just that. within the first call, they were able to get a team out within 1 hour. In a very panicky situation they were able to put my mind at ease! I also live in an HOA where the mold was within a shared space, so the HOA should be covering the cost, however if you know anything about HOA's, they complicate things. Robert was able to offer me great advice for dealing with them. And they put together a very thorough documentation package for the HOA to review with their findings. 10/10 experience!

I had several pipes freeze and crack under my house during a severe cold period, resulting in a flood in the kitchen. Pacific NW Restoration came out immediately and performed the mitigation work of drying out the floor and walls. This involved removing base cabinets, damaged flooring, and wet drywall. I am very appreciative of their fast response and professionalism.

I reached out to them about getting repairs done for damage caused by an ice storm. They organized and repaired everything for me from the roof to the ceiling. Was pretty great. My ceiling looks perfect despite previously having a 4 foot hole in it. Robert stays in contact with me weekly and doesnâ t mind me calling and texting him for updates. He also is inspecting photos of the work from the contractors and if he isnâ t totally satisfied with the work done he sends people to take care of it for you which is awesome. They also are going to get my insurance to pay for the repairs so thatâ s amazing. I have also liked all the contractors Iâ ve met, they are considerate and friendly which is very helpful as I work remotely and was around them the entire day as they worked

Will recommend you to my friends and family!

James and Jared did an excellent job ! Already recommended them to our neighbors.