Brothers- ARS Air, Heat, and Plumbing

Excellent support; consistent communications. Superb professionalism, clean, neat and steady execution. Cannot recommend this Professional enough. I will ask for him by name on my next service call.

Jeff was here on time and was super friendly, helpful and answered all our questions!

Excellent(yourprogram&myiPadwillnotleaveAspaceBetweenWords.MySemiAnnualMaintenanceCheckShowedThatRefrigerantWasVeryLow.ButEverythingElseWasAllRight.RifrigerantWasAdded,&allwasWell.

My technician Alex Thomas completely saved my account with BAHP. Originally, I had been incredibly displeased with the company because of their customer service, or lack thereof. Depending on how my appointment went, I had already decided to cancel my account with BAHP and was in the process of looking for a new company. However, when my appointment finally went through, I was able to work with Alex, and he completely changed my mind about the company. He was not only quick, skilled, and thorough, but also friendly and respectful; he even loved on my dog! He’s also incredibly knowledgeable about all of the ins and outs of air-conditioning and made it easy for me to understand the processes without being patronizing. I cannot recommend him enough and because of his service, I can also recommend the company. While it’s clear that the phone customer service reps need additional training or restructuring, Brothers’ technicians are SUPREME. I vouch that we give Alex a raise, a promotion,

Zachery did a great job with our water heat pump.plumbing request. Worked efficiently and was knowledgeable

Miles figured out the problem right away and was able to resolve it quickly. Since he was here already he went ahead and completed the semiannual maintenance that was due so I don’t have to schedule a second visit. Always a great experience working with the folks at Brothers, whether it’s HVAC or plumbing.

It is the first time a call for service and I have to wait two days for the technician come over, after a lot of calls and bad costumer service except for one person who finally send somebody just for know what is the problem. At the moment I ?m still waiting for solve the problem. The important is the system was installed in December 2025, 3 months late I have to call for service on that.

Ray Dance did good job.

Andrew Odonez wasn't able to fix the problem today but he ordered the part and will return in about a week's time when the part comes in to finish the repair. He was very professional and explained fully what was required to finish the repair.

Technician Install thermostat with ease. Connect to Internet and solved.