- Residential Work
- Commercial Work
HomeAdvisor Screened & Approved
This service professional has passed the HomeAdvisor screening process.
Learn about our screening process75% Recommended
6 Years In Business
Company Details
Hours
- Mon: 8:00 AM - 6:00 PM
- Tue: 8:00 AM - 6:00 PM
- Wed: 8:00 AM - 6:00 PM
- Thu: 8:00 AM - 6:00 PM
- Fri: 8:00 AM - 6:00 PM
- Sat: Closed
- Sun: Closed
Achievements
Service Details
Areas of Expertise
- Stone Slab Countertops
- Cabinetry- Modular & High Custom
- Flooring
- Remodaling
- Tile
Cost Information
- Free Estimates
- Warranty Offered
Reviews
Write a ReviewWe took a chance on this company since their price was competitive and the owner seemed dedicated to growing their business. Some cracked slabs caused a delay which is understandable. The install crew was great and hard working. But some of the installed material came flawed and follow up calls have not been returned. I d be skeptical about their longevity if they re even operating anymore.
I am sorry for your experience. I answer every call that comes into this business and has never once had a conversation with you. Any flaws that you did not approve of should have been made be clear and settled before payment was made. Our contract is clear on what the warranty will provide coverage for. From my experience with customers who make these sorts of claims, this reveals that they are not satisfied with the way they designed their kitchen and/or do not like the color they selected. They then try to make the fabricator purchase new material or colors by producing scathing reviews such as this. Stone is naturally prone to fissures and irregularities. It is not man-made and its imperfections are appreciated throughout the industry. We do everything we can to help the customer pick the product being used for their project. Before the project begins, both parties are in agreeance on how to proceed and which product to use. Again, we are willing to help any way we can but cannot purchase a new countertop for you after you have agreed to pay the final amount owed and close the job. As you can see most of our reviews reflect a 5-star rating because we invest a considerable amount of time and money in high-quality projects and happy customers. We are willing to redo the kitchen at cost if you wish but a middle ground needs to be reached for a fair resolution. Sincerely, Rocky Yingling President Blue Rock Stone
Excellent service, price and promptness. I highly recommend this company!
We loved working with Rocky! He was very helpful and our countertops turned out great!
Rocky was great to work with! Very professional, he had tons of resources allowing my wife and I to pick the granite (color/pattern), edge type (round, bezeled, etc.), As well the shape, color and mounting style of sinks. Pricing was very reasonable, the quality was fantastic, and once materials arrived the job was done very quickly! I cannot speak highly enough of the work, the service, or of Rocky's integrity throughout the entire experience.
Well my first experience with Nicholas the owner, was wonderful, he was very friendly, accommodating, and went above and beyond. Once the quartz countertop was installed I called him to address the issues his installers did, when he came to my house, it was like I was dealing with a completely different person. He did not want to take responsibility for the issues on the quartz countertop. He told me it was a manufacturer warranty problem and I would have to deal with Manufacturer. He said he would call me with a name and phone number but never did, and now he is not even replying to my text. I was told it would be the installers responsibility to repair.
Maryann, thank you for discussing with me the problems concerning your stone countertops today. Rest assured that we will make this right. Our goal with every client is 100% satisfaction. We have addressed the issues pertaining to our Sales Representative and he no longer works with the company. I appreciate your patience and look forward to meeting with you in person as discussed and finding a resolution that works for both our interests. Best Regards, Rocky Yingling President.
Very prompt, did quote on Monday and came Thursday to do job.
Nicholas at Blue Rock Stone is the type of company sales representative that you hope everyone in the home improvement business had on their staff. From the moment I searched on HomeAdvisor until the final payment was made, he was a professional who knew his product line and was quick to respond to all of our requests. After getting estimates from other companies, they also had the best rate. The quartz countertops are absolutely stunning and have transformed our place. I highly recommend Blue Rock for your home improvement projects. You will be very pleased with the outcome.
I would highly recommend blue rock stone for all your needs the quality of product and workmanship is the highest quality on the market
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