Blanton's Air, Plumbing & Electric, Corp.

This is a response to a review that I did a couple of months ago. Even though I was upset with the service that I got from one of the text who I would call vindictive I wanted to the office that next morning, and I asked for a manager, and I got Mr. Curtis, and Mr. Curtis told me that he would come out to the house and he would bring a check with him and his name was Travis. And when I tell you that Mr. Curtis made me feel like he was a superman like he could just change everything and he , as a manager went up underneath my house to check and see if there was anything wrong the unit to see if there was anything wrong in it Iâ ll say Travis and also the inside of the house. And again I say, Mr. Curtis, Iâ ll give you a 10 for everything that you did , you change my mind about the way I felt about the service tech at Blantons and sometimes it takes just one to renew your faith and a thing even though my faith is in God but faith and people and I thank you for everything that you did Blantons truly has a jewel and Mr. Curtis and Travis too because heâ s good in his right But I think you not to say that I donâ t have a problem with the unit, but Iâ m satisfied. And thatâ s what Blantons says that theyâ ll do. Theyâ ll satisfy the customer again. I think you, Mr. Curtis you have my vote you Mr. Curtis did right by me thank you so much.

The young person that came to replace the motor on our Solar Attic Fan had no knowledge about those kind of fans. He removed the main power line to the fan from the wire box saying that there are too many wires on this fan and he is analyzing where it is supposed to go. He never should have taking it off in the first place and we did not ask him to. He asked where the solar panel was for this fan, looking around in the attic searching for it. He also disconnected the 2 ends on the main power line and putting it back together the WRONG way. The fan never would have worked (no power and wrong connection that this person caused) I fired him, asked him to leave and not charge us since he didn't do anything but remove a cable that he wasn't supposed to touch

very professional and the service was fantastic

Rob Hunt is the complete professional... we were actually sorry to see him go! He was here for our annual electrical review and possible upgrade; but largely because we have been with Blanton's for several years, we were already good to go. Rob took as much time as we needed to answer questions and explain his recommendations for the future, to include projected costs. His inspection was thorough, and he explained everything he was doing and why. We could not have been happier with the service he rendered us... we should all do our jobs as well as Rob Hunt does his!

A simple check for a leak and the service person did not even go under my sons mobile home to give a close inspection. Just bent down to look and then shined a light under. A replacement faucet in my sons bathroom and that was it. The initial bill was $700.00. Yes indeed they did see me coming. After a lot of discussion with the home office they knocked about 200 off the price. I will never do business with these people again nor will I ever recommend them to anyone.

I was visiting my mom when Chris arrived. I live in Florida. His professionalism, courtesy, and workmanship was excellent. The water leakage problem under the kitchen sink was resolved at no additional cost. In addition, he provided some insight into resolving a clogged bathroom sink and offered to be the primary repairman for any plumbing issues for my mother. I was impressed with how he explained to my mom the problem and how he fixed it. I feel very confident that Chris corrected the drainage problem as this was the third visit to my mom's house. Thank so much Chris for your help. Elouise's son, Charles

I had originally called another company when my AC started blowing warm air. They came out and checked the unit. They found that the coolant and Circuitry were fine. They next checked the blower. Afterwards, the tech told me what he thought the problem was, but it would cost $1400 to find out. Then I called Blanton. Eddie came out and checked the coolant and circuitry, which were fine. He then checked the blower. After he took the panel off it took him about 3 seconds to find the problem. A switch had shorted causing the heat coils to come on. Essentially, the unit was trying to heat and cool at the same time. He replaced the switch, cleaned the blower fan, the coils, and serviced/cleaned the outside units all for less than what the other tech thought the problem was. I will Continue to use them in the future.

Dan and Wyatt assessed my needs on a Monday and the next day Dan returned to do the work. Both men were courteous, knowledgeable and professional. I appreciate the hard work they did for me. They explained things thoroughly.

great job