- Residential Work

Corporate Account
This company is a corporate account and is not screened by HomeAdvisor.
Learn about our screening process98% Recommended
17 Years In Business
Company Details
Hours
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Service Details
Areas of Expertise
- Water Heater Installation
- Tankless Water Heater Installation
- Discounts for Seniors & Military
- Financing Available
- No overtime rates, ever!
Cost Information
- Credit Cards Accepted
Reviews
Write a ReviewI was unsure about a a gas line leak and the technician at Ben Franklin took his time and used a blue goo to check for the smallest of leaks at every joint. He told me that sniffers are notoriously sensitive and can pick up gas smells from the devices using gas, especially in my small HVAC closet, and he didn't want to charge me a lot of money to do a pressure test. I was grateful for his knowledge and his less is more approach. Turns out NO leaks despite what someone else told me.
Christian did an excellent job. It was a challenge to do it.
Jay who did the work has done work at my home in the past. He is friendly and knowledgeable and is someone I will ask for again. Jay is the reason I have kept using BF
I THINK THE JOB WAS OVER PRICED.
He was very knowledgable, polite and punctual.
they do the job right.
pricey repair......I was not pleased with the up selling of some program they had-something about a monthly fee and not having to pay for future repairs. It was a turn off for sure. However they were timely, neat and tidy, polite. The other plumbing service I have used through Home Advisor didn't try to sell me other features.
Good morning, Carol. We are so glad to know that the job you hired us for was completed to your satisfaction! Our technicians do take the time to analyze each customer's needs and determine if a plan or promotion we may have would benefit a specific customer. We often get feedback from our customers saying they are so glad that they took advantage of something we offered. We're sorry to see that this was upsetting to you, but are thrilled to know that your job was completed with an outstanding level of quality and professionalism. Thank you for sharing this feedback, Carol, and we hope you enjoy your day! - Jack
Great job; very professional; very thorough. I do have to say it was much more than I expected to pay, but I know anything plumbing is expensive now and since I am unable to do this myself any longer, I had to go this path.
Thank you for the outstanding review, Judith! Keep in mind we do offer a 100% guarantee on all of our work, and only employ highly trained and skilled technicians. Due to these things, our costs are sometimes higher than competitors, but we give our customers the benefit of knowing it is done well. We look forward to serving you again in the future! - Jack
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